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I Can't log in to EU server anymore!!!

Bigevilpeter
Bigevilpeter
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it was working fine this morning then just now i log in to find it telling me I logged in for unknown computer and must get the code from email, after I did all i can access is the US server. I did everything, I change server then change back, I tried changing to 64bit client and 32 bit, nothing works :/

Need help from a Zos employee
  • Wolfhammer
    Wolfhammer
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    it was working fine this morning then just now i log in to find it telling me I logged in for unknown computer and must get the code from email, after I did all i can access is the US server. I did everything, I change server then change back, I tried changing to 64bit client and 32 bit, nothing works :/

    Need help from a Zos employee

    Probably related

    https://forums.elderscrollsonline.com/en-GB/discussion/296991/major-game-issue-zos-please-read#latest
    Edited by Wolfhammer on October 12, 2016 2:53PM
    Wolfhammer - Templar serving the Alith guild on EU
  • Bigevilpeter
    Bigevilpeter
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    Wolfhammer wrote: »
    it was working fine this morning then just now i log in to find it telling me I logged in for unknown computer and must get the code from email, after I did all i can access is the US server. I did everything, I change server then change back, I tried changing to 64bit client and 32 bit, nothing works :/

    Need help from a Zos employee

    Probably related

    https://forums.elderscrollsonline.com/en-GB/discussion/296991/major-game-issue-zos-please-read#latest

    I think it is thank you, hope they fix it soon, just finished work got 2 hours to play theni have to do something else :/
  • ZOS_DaryaK
    ZOS_DaryaK
    admin
    Hey @Bigevilpeter, what happens, exactly, when you try to log into the EU server? Are you able to log in and your characters are not there or are you unable to log in at all? If you can't log in at all, are you getting an error message? If so what does it say?

    The more detail you can provide for us, the better we can assist you.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Taranthula
    Taranthula
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    ZOS_DaryaK wrote: »
    Hey @Bigevilpeter, what happens, exactly, when you try to log into the EU server? Are you able to log in and your characters are not there or are you unable to log in at all? If you can't log in at all, are you getting an error message? If so what does it say?

    The more detail you can provide for us, the better we can assist you.

    Check out the PC Technical forum - a lot of players have the same issue, including myself. :)
  • Bigevilpeter
    Bigevilpeter
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    I log in but i can't find any characters, i thought i was logging in the US server but im not sure maybe its EU but all mu characters are gone
  • ZOS_DaryaK
    ZOS_DaryaK
    admin
    Thanks for confirming the issue, Bigevilpeter, the team is investigating this issue and Gina will be updating this thread as more information becomes available. We're locking this discussion to keep the conversation contained to a single thread.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
This discussion has been closed.