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Loading Screen Problems

mneish
mneish
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Hi I was wondering if anyone can tell me how to fix a problem. When I type in my user name and password I get the loading screen and nothing else. It never gets to the character screen. I am putting the game on a new laptop. Ive ran the repair options and put all settings to the lowest they can go but no success. I have also updated my drivers.

Any ideas on what else to do. Thank you
  • Jimboo84
    Jimboo84
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    mneish wrote: »
    Hi I was wondering if anyone can tell me how to fix a problem. When I type in my user name and password I get the loading screen and nothing else. It never gets to the character screen. I am putting the game on a new laptop. Ive ran the repair options and put all settings to the lowest they can go but no success. I have also updated my drivers.

    Any ideas on what else to do. Thank you

    Normally, if you wait long enough you should get an error though. I experienced it once, but with the 2nd try I could enter the Character Menu screen.
    I guess will be a time out error, but you could contact Support with it. Did ESO work on your older computer?
    Are you cable or wifi connected?
    Jimerio / Magicka Sorcerer / PvP & PvE / Master Crafter(Woodworking, Blacksmithing, Alchemy, Provisioning, Enchanting, Clothing) / DD & Heal / CP560+ / Aldmeri Dominion / PC / EU
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