[Moderator Request] Account Lockout and Change of Email

Tiliath

Hopefully this will be answered quickly as I have been struggling with this for over a solid few months now.

I have been attempting to log in to my user account for a couple months here and there now. Each time that I've redownloaded the game and attempted to log in, I get a request for an Access Code that can only be viewed by logging into the respective email account that I no longer have access to. My *** self deleted the email address (gmail, you can do this) and thought I had changed all my accounts over properly before doing so.

So attempting to log into customer support to again request access to my account and ALSO needing to change the email address requires an Access Code... If someone on the moderator/admin team could direct me to a proper method of communicating with someone that can assist me that would be fantastic.

I can provide any and all details needed to obtain my account back, change the email, and then continue being a customer.

Thank you.

Tiliath

[Please delete this second post.]

ZOS_DaryaK

Hello @Tiliath, please submit a ticket so our support team can help you. You can use this form to ensure your request is routed to the correct team. If you have already submitted a ticket, please send me the ticket number and I'll make sure it's routed to the correct team.