Maintenance for the week of December 23:
• NA megaservers for maintenance – December 23, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• EU megaservers for maintenance – December 23, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)

Changing account country, no response to ticket 160807-003408

Aerinn
Aerinn
✭✭
This should really be a quick fix if a human being actually looked at the ticket. Instead I received the standard auto-response hoping that my problem would sort itself out and I'd go away without anyone having to do anything. It'd be great if I could change the country on the account myself, but for whatever reason it seems that customers are expected never to cross a border, or possibly aren't trusted to select their own new country of residence from a list, as you can do practically anywhere else.

In the meantime I can't change my billing address, which means I can't subscribe, which means that the game is for me currently Inventory Management Online.

I opened the ticket 60 hours ago and I'm waiting to give you money. Come on, it shouldn't take this long for a human being to look at it.
  • Aerinn
    Aerinn
    ✭✭
    Got my response! *throws coins at*
Sign In or Register to comment.