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Still waiting for my SotH level 1 item to be replaced
Slammer99uk
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As title, two of my guildies got theirs last night, can I haz mine please? The said lvl 1 item is sitting in my bank being intimidated by all the CP160 items hanging out there 
Is there a pattern to the replacements? The reason I ask is that their replacements were from a dungeon run the following evening from when mine dropped.
Edited by Slammer99uk on August 9, 2016 4:06PM Is there a pattern to the replacements? The reason I ask is that their replacements were from a dungeon run the following evening from when mine dropped.
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wayfarerx✭✭✭✭✭
✭✭✭I got my replacements and they were all level 1 as well
Have not heard anything since. @wayfarerx - PC / North America / Aldmeri Dominion0 -
Runs✭✭✭✭✭
✭✭✭Slammer99uk wrote: »As title, two of my guildies got theirs last night, can I haz mine please? The said lvl 1 item is sitting in my bank being intimidated by all the CP160 items hanging out there
Is there a pattern to the replacements? The reason I ask is that their replacements were from a dungeon run the following evening from when mine dropped.
Pattern may have been them looking for the items in character inventory instead of in bank. Mine kept his in inventory and got replacement containers.
Those containers for me all had 160 gear... but
The unopened containers my other characters had still had lvl 1 gear in them
and no replacements were sent for those.
-edit- Thinking about it only one or two were opened, but I got 3 or 4 replacement containers... Maybe the replacement containers sent covered the ones I also hadn't opened yet(which were still lvl 1 items).Edited by Runs on August 9, 2016 5:15PMRuns| Orc Nightblade • Chim-el Adabal| Dunmer Templar • M'air the Honest| Khajiit Templar
Oddity| Altmer Sorceror • Drizlo| Orc DragonKnight • Lady Ra Gada| Redguard Sorceror
Taste-of-Hist-Sap| Argonian Nightblade • War'den Peace| Khajiit Warden • Little Warden Annie Altmer Warden
Ports with Blood| Breton Templar • Dirty-Old-Man| Dunmer DragonKnight • Eyes-of-the-Sun| Argonian DragonKnight
Bleak Mystique| Nord Warden • Polychronopolous| Imperial Sorceror • Bullcrit| Khajiit Nightblade
PC NA CP 1250+ and still a noob
At Writs End - A place to complete master writs0 -
ZOS_DaryaKadminPlease be sure to submit a ticket to our support team so your item can be replaced.
@wayfarerx, did you submit a ticket, if so, what's the ticket number? Same for you @Giles.floydub17_ESO.Edited by ZOS_DaryaK on August 9, 2016 4:58PMThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
Runs✭✭✭✭✭
✭✭✭ZOS_DaryaK wrote: »Please be sure to submit a ticket to our support team so your item can be replaced.
Doing that is not worth the frustration of getting the response "We can not replace deconstructed or deleted items" which will just completely *** me off, as support has been known to do that for some people even though for others they don't. And that was the response they were giving people when Jessica originally told us to contact support to get the items replaced.
It was just easier and more stress free to decon the level 1's and accept the mats as reward.Edited by Runs on August 9, 2016 5:01PMRuns| Orc Nightblade • Chim-el Adabal| Dunmer Templar • M'air the Honest| Khajiit Templar
Oddity| Altmer Sorceror • Drizlo| Orc DragonKnight • Lady Ra Gada| Redguard Sorceror
Taste-of-Hist-Sap| Argonian Nightblade • War'den Peace| Khajiit Warden • Little Warden Annie Altmer Warden
Ports with Blood| Breton Templar • Dirty-Old-Man| Dunmer DragonKnight • Eyes-of-the-Sun| Argonian DragonKnight
Bleak Mystique| Nord Warden • Polychronopolous| Imperial Sorceror • Bullcrit| Khajiit Nightblade
PC NA CP 1250+ and still a noob
At Writs End - A place to complete master writs2 -
wayfarerx✭✭✭✭✭
✭✭✭ZOS_DaryaK wrote: »wayfarerx, did you submit a ticket, if so, what's the ticket number?
I did not submit a ticket, was kinda drunk by the time I got around to opening those bags
I'll send a ticket tonight though. @wayfarerx - PC / North America / Aldmeri Dominion0 -
idk✭✭✭✭✭
✭✭✭✭✭@ZOS_DaryaK
My original ticket number from the reply email was 160801-003344
They did replace the item with another lvl 1 piece of gear. I've not taken any action since. This secondary situation is fairly wide spread.
Thx for any help you can provide.0 -
fastolfv_ESO✭✭✭✭✭why does the entire player base need to submit a ticket for a reward everyone got that was incorrectly set to lvl 1? just send out another wave of properly lvled items1 -
freespirit✭✭✭✭✭
✭✭✭✭I got mine about 2 hours ago and it was CP160. When people say to me........
"You're going to regret that in the morning"
I sleep until midday cos I'm a problem solver!0 -
Slammer99uk✭✭✭ZOS_DaryaK wrote: »Please be sure to submit a ticket to our support team so your item can be replaced.
@ZOS_DaryaK
Incident: 160809-002422 submitted - autobot reply has been replied to to say that "No the incident has not been resolved"
Now the waiting begins....Edited by Slammer99uk on August 10, 2016 5:19AM0 -
Vaoh✭✭✭✭✭
✭✭✭✭✭I had misplaced two Legendary swords once. Submitted a ticket saying they were in my inventory and lost upon entering my bank (found them awhile later.... eight character issues
).
My response stated they couldn't replace deconstructed or deleted items. I hate these responses. Had my issue truly been legitimate I would've waited weeks
They're as terrible as Cyrodiil lag
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Vaoh✭✭✭✭✭
✭✭✭✭✭fastolfv_ESO wrote: »why does the entire player base need to submit a ticket for a reward everyone got that was incorrectly set to lvl 1? just send out another wave of properly lvled items
Obviously too complicated.
They're sending people Lvl 1 set gear as compensation for their quest rewards giving Lvl 1 set gear....
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IamNoobee✭✭my lvl 1 items were replaced with lvl 1 items. and on top of that they also had crappier traits
. i just decon and give up Edited by IamNoobee on August 10, 2016 7:29AMPC NA ~STD and Wet Noodles~
~AD Main Alts - Zerog/Pyle - Magicka NB , Noobee - Stamina DK
~DC Alts - Not So Bright - Stamina Sorcerer
~EP Alts - Noobee Jr - Magicka NB
The first reset of VMA-PCNA #6 Nightblade Zerog
In need of a PVP Guild0 -
failkiwib16_ESO✭✭✭✭✭
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lardvader✭✭✭✭✭Hmmm I must have deconned and forgot about this thing. I have only done the New ones on main so have to pay attention for the next playthroughs.CP 1200+ PC EU EP0 -
Katinas✭✭✭✭I sent a /bug report in-game about a week ago. I believe the bug report number is 8292814 (this is the number I see when logged on to the Support page on the website). My items are yet to be restored.0 -
ZOS_DaryaKadminBug and feedback reports submitted from the game are not sent to the customer support team and do not get answered. When you need assistance, please be sure to select the "Ask for help" option.
@Slammer99uk your ticket is in the correct queue, they'll respond as soon as they can
@Katinas your ticket is also in the correct queue now.
Edited to add update: We're aware that some folks received level 1 items as replacements instead of the correct level items. We're working on getting those replaced.Edited by ZOS_DaryaK on August 10, 2016 5:35PMThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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