phantomawe wrote: »also to add that the access code goes to his email that he made the account on its a security measure that has been put in place and works like a 2 step authentication.
This happened to me. I just created a new email and sent the confirmation to the new email. I had to make a new email, for gaming, anyway. You could try that and after it's all set up, set the account with the email he originally wanted to use but I'm sure there's an easier way. Good luck!