ZOS_DaryaK wrote: »The answer to your question can be found on our support portal. For convenience, here's what it says.
You can locate your game code for The Elder Scrolls Online: Tamriel Unlimited on PC / Mac by following the steps below:
Log into your account at https://account.elderscrollsonline.com.
Click on Billing History on the left side of the screen.
You'll see all of your product keys listed.
There may be some confusion here.
If you've already applied your Game Registration Code you should not have to ever apply it again for that account. All you have to do is apply your game time card and you're set. The pop-up message is simply there for any incorrect codes and assumes you're applying the wrong code on a first-time registration. (A misleading message in this circumstance.)
If you have any issues with inputting the code on the card itself, please let us know here. We'll be happy to move your current ticket to the department that handles card codes.
ZOS_DaryaK wrote: »You will be asked for the access code when you log in for the first time, even if it's the same PC where you created the account. The email with your access code is likely in the Promotions tab of your new Gmail account unless you've disabled those tabs.