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Official Feedback Thread for Appearance & Race Change (Crown Store)

ZOS_JessicaFolsom
ZOS_JessicaFolsom
Community Manager
This is the official feedback thread for the Appearance & Race Change Tokens (Crown Store.) Specific feedback that the team is looking for includes the following:
  • Was it clear how to buy and use the Appearance and Race Change Tokens?
  • Did they work as expected?
  • Is there anything you would like to see changed and/or added to the experience?
Jessica Folsom
Associate Director of Community - ZeniMax Online Studios
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Staff Post
  • Dissentinel
    Dissentinel
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    When using the Race Change feature, I do not seem to be able to use appearance sliders when my character is turned to the side or back or else they are immediately put facing the front again.
  • Neowit
    Neowit
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    When the 2.5 goes live, will current players have the ability to change to optimal races without paying money?
  • RebornV3x
    RebornV3x
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    How much does this cost I don't think I saw that anywhere? knowing this game it could be alot or very little I mean a mount cost 4500 crowns while a DLC area cost 2000 so what are we gonna see in terms of price.
    Edited by RebornV3x on June 27, 2016 11:02PM
    Xbox One - NA GT: RebornV3x
    I also play on PC from time to time but I just wanna be left alone on there so sorry.
  • Anhedonie
    Anhedonie
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    Everything is great, except for the vampirism part.
    Sometimes when I wear a disguise I look like a simple human, but should I take it off - pale skin and bloody red eyes return. It'd be great if I could toggle on/off vampirism visuals while I'm in character creation screen. It'd help to build a better face, knowing end result.
    Profanity filter is a crime against the freedom of speech. Also gags.
  • Spearblade
    Spearblade
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    I love this, and I think most will agree that this is long overdue.

    However, whilst changing appearance, it seems any change done to your character currently "centers" the camera on your face- a little annoying if you want to look at the side and see how the sliders affect your character.

    That is all.

    Side note, is there any news on Faction Change? I'm GUESSING that may happen when "One Tamriel" occurs, given that faction quests become more trivial because everybody has access to all faction quests at level 1.
  • Recremen
    Recremen
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    This is excellent, very easy to buy, very easy to back out of if you change your mind, and it's got a lovely UI to boot. I feel like the lighting is even better than the kind used during the normal character creation process. Further, the sliders for your character don't return to defaults, they begin at what you originally put on the character, making it easier to make minor adjustments to appearance without having to try to remake the whole thing. Heaven knows I didn't screenshot my slider positions back during Early Access. That has since been amended, for which I am eternally grateful. The experience was so thoroughly streamlined that I do believe I'll be purchasing a token for Men'Do, who is perfect in every way except for his height. While I'd like to be able to make him more in the Nord height range for lore/breed selection reasons, being able to max out the slider at least puts him to where I had originally envisioned him during creation.

    Many thank!!
    Men'Do PC NA AD Khajiit
    Grand High Illustrious Mid-Tier PvP/PvE Bussmunster
  • phaneub17_ESO
    phaneub17_ESO
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    Repost.

    There's a few things I like to see added to the character creation screen that would be helpful for people aiming for very certain looks when other circumstances come into play, and it can also be applied to the appearance and race change windows as well.

    While modifying your character:
    1. Add option to display what your character would look like as a Vampire Stage 4.
    2. Allow the display of Costumes(both collected and not collected) on your character.
    3. Preview walk and running animations, combat stance, and select number of emotes.
    4. View your character by personality.
  • Ghost-Shot
    Ghost-Shot
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    @ZOS_JessicaFolsom We really need to be able to hide vampirism while doing the character customization, a lot things like face/body markings eye color and skin color either can't be seen or are very hard to see when you're a vampire.
  • Abeille
    Abeille
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    I would like to be able to "turn off" vampire skin like I can turn off collectibles, if possible. I mean, the best would be if the vampire skin overlay didn't cover all the body and face painting, but turning the overlay off while editing the character would be nice already.
    Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.

    Meet my characters:
    Command: Do the thing.

    Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
    Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
    Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
    Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
    Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
    Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
    Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
    Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
    Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
    Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.
  • Arato
    Arato
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    There should be an "identity change" that gives you a race and name change at a discount over buying both separately, because you can have names that are appropriate for one race but not appropriate for another race. A name like Soars-Like-Cliff-Racer is not going to fit any race but Argonian, and with Argonian changes.. I feel like I'm going to need to change race, and I'm going to have to change name. So I'm getting ripped off.
  • Lunachik
    Lunachik
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    I also feel that it was double dipping to charge for a race change and name change separately. As stated above, most ppl have a race specific name, tho many do not, it penalizes anyone who chooses a lore friendly name at character creation, and may prevent ppl from doing so in the future so they can change race and not pay for a new name later.

    I also agree it would be helpful to have a 'live' preview before accepting the changes to appearance. Characters look different in the live game environment than they do at char creation. I know I have redone many new chars because of that. Bodies look different when they move, character expressions and features look different in game when the lighting changes, than just a static image. Maybe give someone a half hour in game before making the change permanent, or something like that? Especially if this is going to be expensive. Price will be a big factor for me if when something looks funky and I have no option to fix it, and I can't get my token refunded.

    I haven't tried it on my vamp, so will remark on that in another post.

    **Mara's Moxie * The Sidekick Order * Azura's Guidance *Hallowed Holes of Tamriel **
  • driosketch
    driosketch
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    I love the option, but definitely agree there needs to be a way tweak your appearance after seeing it live. If the price point on these tokens are too high, I'll probably limit myself to one or two characters, or even none at all.
    Main: Drio Azul ~ DC, Redguard, Healer/Magicka Templar ~ NA-PC
    ●The Psijic Order●The Sidekick Order●Great House Hlaalu●Bal-Busters●
  • Mettaricana
    Mettaricana
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    Recremen wrote: »
    This is excellent, very easy to buy, very easy to back out of if you change your mind, and it's got a lovely UI to boot. I feel like the lighting is even better than the kind used during the normal character creation process. Further, the sliders for your character don't return to defaults, they begin at what you originally put on the character, making it easier to make minor adjustments to appearance without having to try to remake the whole thing. Heaven knows I didn't screenshot my slider positions back during Early Access. That has since been amended, for which I am eternally grateful. The experience was so thoroughly streamlined that I do believe I'll be purchasing a token for Men'Do, who is perfect in every way except for his height. While I'd like to be able to make him more in the Nord height range for lore/breed selection reasons, being able to max out the slider at least puts him to where I had originally envisioned him during creation.

    Many thank!!

    Dude that sliders being in place made my day I can now remake my flawless beauty altmer as a different class
  • Hibbou
    Hibbou
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    will we be able to put any facial hairs on our character with the appearence ? my biggest regreat was not beeing able to put a biker moustach on my wood elfe
  • Aimora
    Aimora
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    Great that you can change gender with this too :)
    Aimora Gilidhren - 50 Hybrid Sorcerer
    Aimae Gilihdril - 50Templar Healer
    Aimsae Astasia - 50 Templar Tank
    Aimellie Halfpenny - 50 Nightblade spinning DPS
    Sofae Ethelbur - 50 Dragonknight Tank
    Sha'Mash 50 - Nightblade - Former Empress
    Saelenor Wilihfren 50 - Templar No. 3
    Seliene Harbingerin 50 - DK in training
    Aims For Equanimity 10 - Magicka DK


    Circle of the Phoenix - Guild Mistress
    Elysium - Guild 2nd in Command
    Auridon Trading Company - Joint GM


    Looking for a friendly, progress focused guild check us out at thecircleofthephoenix.gamerlaunch.com/


    Check me out at Anook anook.com/aimora
  • Epona222
    Epona222
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    Abeille wrote: »
    I would like to be able to "turn off" vampire skin like I can turn off collectibles, if possible. I mean, the best would be if the vampire skin overlay didn't cover all the body and face painting, but turning the overlay off while editing the character would be nice already.

    Agree completely about being able to toggle it off in character edit screen - a dog may be for life, but vampirism isn't, and it would be good to be able to see how body markings look on your original character without the vampire effects.
    GM - Ghost Sea Trading Co - NA PC

    Epona was a Romano-Celtic goddess dating back to around 1800 to 2000 years before computer games were invented.
  • Circuitous
    Circuitous
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    Just throwing in a desperate plea for an in-game gold alternative, even if it's just minor things like a haircut and not full-on plastic surgery.
    Thank Stendarr it’s Fredas.
    Elanirne: Altmer Templar Healer, DC
    Auria Dolabella: Imperial Nightblade Tank, DC
  • Preyfar
    Preyfar
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    Circuitous wrote: »
    Just throwing in a desperate plea for an in-game gold alternative, even if it's just minor things like a haircut and not full-on plastic surgery.
    I think being able to buy the tokens with in-game gold (and having them bind on purchase) would be a good thing, and act as a gold sink. The game has a distinctive lack of gold sinks.
  • Ayantir
    Ayantir
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    On login screen :

    - Hode icons of tokens if we don't have one.
    Edited by Ayantir on June 28, 2016 9:47AM
    Obsessive Compulsive Elder Scrolls addons Coder
    A Few millions downloads of ESO addons now.
    Master crafter on my main char since release. All tradeskills, recipes \o/, researchs (since long), 35 styles known
    My little french Guild: Cercle de l'Eveil
  • Docmandu
    Docmandu
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    RebornV3x wrote: »
    How much does this cost I don't think I saw that anywhere? knowing this game it could be alot or very little I mean a mount cost 4500 crowns while a DLC area cost 2000 so what are we gonna see in terms of price.

    Seeing the rare craft style costs 5000 crowns.. I'm guessing this will be somewhere around that price point.. which I think is ok. It should be something people don't do willy nilly each patch.. choice should matter but with this you get the option to rethink your choice albeit at a cost.

    If it only costs 700 crowns, Cyrodiil would only contain 2 races...
  • Snortsch
    Snortsch
    5000 Gold would be crazy! This is a 10 bucks feature at best. Especially since you most likely also need a renaming token.
    But that is just my opinion. Still I'm very happy for the appearance chance possibility.
  • Arato
    Arato
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    It'd be nice if we could actually see the real cost of things on the PTE. That affects our feedback. I mean the hairstyle bundle for all launch hairstyles? Sounds great, that solves the "barber shop" thing because you can freely change hairstyles from your collection thing at no charge once you make the one time purchase... but how much it costs may change people's feedback on it. New premium markings and adornments same thing. Cost will be the deciding factor between people loving it or hating it. IMO, individual markings or adornments should be less expensive than outfits (so around 300-400 crowns tops), the hair bundle? I'm not sure how much I'd be willing to pay for that but if it's like 5000 crowns? no way.

    Name and Race changes.. well, I like that race changes are also an appearance change, but I don't like that name changes are separate. That punishes those of us that like to have a racially appropriate name. Race change might as well have Name change as part of it. Considering it's the character maker as starting a new character.. just with changing your name greyed out.. that's sort of insulting.

    "want a race appropriate name? get double dipped!"
  • Junkogen
    Junkogen
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    Why aren't name changes included with race and appearance changes? Many of us create names based on race. To change race that means we have to buy a separate token to change the name, as well. Why not just allow full recustomization with the race change token?
  • Kandrecar
    Kandrecar
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    Junkogen wrote: »
    Why aren't name changes included with race and appearance changes? Many of us create names based on race. To change race that means we have to buy a separate token to change the name, as well. Why not just allow full recustomization with the race change token?

    How else will they squeeze more money out of us?
  • Cously
    Cously
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    What I would be willing to pay considering also degrees of frequency, importance and ZOS ability to milk us captalize on us.

    Appearance Change 500-1,000 Crowns
    Name Change 1,000-1,500 Crowns
    Race Change 1,500-2,500 Crowns
  • altemriel
    altemriel
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    This is the official feedback thread for the Appearance & Race Change Tokens (Crown Store.) Specific feedback that the team is looking for includes the following:
    • Was it clear how to buy and use the Appearance and Race Change Tokens?
    • Did they work as expected?
    • Is there anything you would like to see changed and/or added to the experience?



    why is it all crown store?

    why not like this?

    A) basic appearance change, race change - in-game gold

    B)special appearance change, name change, race change, special hair-styles and special addornments -crown store
  • altemriel
    altemriel
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    Kandrecar wrote: »
    Junkogen wrote: »
    Why aren't name changes included with race and appearance changes? Many of us create names based on race. To change race that means we have to buy a separate token to change the name, as well. Why not just allow full recustomization with the race change token?

    How else will they squeeze more money out of us?

    exactly, I suppose that there will not be a character, that will be changed in appearance without a namechange. so they should be one token, not two separate ones!!!

    that is some kind of business money move zos!!

  • potirondb16_ESO
    potirondb16_ESO
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    I've tested it, and it is really simple to get a hold of and it's also clear what you are going for. I do also like the fact that name change has it own ui. Does feel really intuitive.

    What I would hope perhaps, is to get one free token of each at release, not because race have evolve since beta and that some change might be in order, but also because of how this seems addictive.
  • Arato
    Arato
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    Cously wrote: »
    What I would be willing to pay considering also degrees of frequency, importance and ZOS ability to milk us captalize on us.

    Appearance Change 500-1,000 Crowns
    Name Change 1,000-1,500 Crowns
    Race Change 1,500-2,500 Crowns

    so 4000 crowns is what you'd be willing to pay if ZoS pulls a fast one on you and screws over your race choice and you had a race appropriate name?

    Cause I sure wouldn't be willing to pay that. They pull that load of crap on me I'll take 1500 crowns away from them every month instead.

    I mean let's use some sense here. You're saying.. $30-$45, to change the race and name of a character, after ZOS threw a curve ball on you and changed your stats, after you made a decision on your race and archetype and name at launch when the stats were set up a different way. This is ZOS forcing our hands on the race change, and you being willing to pay through the nose for it is just ridiculous.

    That's 3 months of subscription crowns, that's over $30 to buy the crown packs to afford it from ZOS themselves. I don't care what shady 3rd party sites you might be getting crown pack cards from for less, ZOS shouldn't base it on shady 3rd party retailer prices but rather the prices they themselves are selling crowns for and 4000 crowns is way too much for a race+name change.
    Edited by Arato on June 28, 2016 11:01PM
  • oddavi
    oddavi
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    Cously wrote: »
    What I would be willing to pay considering also degrees of frequency, importance and ZOS ability to milk us captalize on us.

    Appearance Change 500-1,000 Crowns
    Name Change 1,000-1,500 Crowns
    Race Change 1,500-2,500 Crowns

    Seriously if appearance change is anywhere above 100 crowns this game will be becoming a neverwinter like crap fest
    The best wouldve been paying with gold but we theyre too greedy to allow that
    Edited by oddavi on June 29, 2016 12:25AM
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