Maintenance for the week of October 27:
• [IN PROGRESS] ESO Store and Account System for maintenance – October 30, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
• [IN PROGRESS] ESO Store and Account System for maintenance – October 30, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
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ZOS_AlanG
admin
Hello,
If you’re experiencing an issue with ESO, please follow these basic rules before posting a question. This will ensure you are able to get help as fast as possible:
Edited by ZOS_AlanG on May 31, 2016 2:05PM If you’re experiencing an issue with ESO, please follow these basic rules before posting a question. This will ensure you are able to get help as fast as possible:
- Search our Knowledge base: This is the best way to find the solution to your issue
- Search our forums for your issue. Also check the resource links at the end of this post.
- Ask a question in the proper Help Forum – Do you have a technical issue on PC? Mac? Xbox One? PlayStation®4? Or a General issue? Please allow for some time for the community to answer you.
- Finally if none of the above worked, you can contact our Customer Support. Please be thorough in your report and give as much detail as you can.
- Our support agents hours of operation are as follow: Monday to Friday from 9:00am to 10:00pm EST.
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I’ve moved to a new position and I am no longer active on this forum. For assistance, please check the resources linked above
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