Maintenance for the week of January 18:
• [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – January 19, 4:00AM EST (9:00 UTC) - 8:00AM EST (13:00 UTC)
• Xbox One: NA and EU megaservers for maintenance– January 21, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – January 21, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
PLEASE READ BEFORE POSTING IN THE SUPPORT SECTIONS
Edited by ZOS_AlanG on May 31, 2016 2:05PM
If you’re experiencing an issue with ESO, please follow these basic rules before posting a question. This will ensure you are able to get help as fast as possible:
- Search our Knowledge base: This is the best way to find the solution to your issue
- Search our forums for your issue. Also check the resource links at the end of this post.
- Ask a question in the proper Help Forum – Do you have a technical issue on PC? Mac? Xbox One? PlayStation®4? Or a General issue? Please allow for some time for the community to answer you.
- Finally if none of the above worked, you can contact our Customer Support. Please be thorough in your report and give as much detail as you can.
- Our support agents hours of operation are as follow: Monday to Friday from 9:00am to 10:00pm EST.