The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
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• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Not Recieving Access Code

Preyfar
Preyfar
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ESO keeps prompting me to for an access code, but does not appear to be sending one out (the countdown timer keeps resetting in the client). I went to the help page and it says to contact Customer Support if a code doesn't arrive... but clicking the customer support login requires me to enter an access code, the very same issue I'm having with the game client. How are you supposed to report the inability to get an access code if it requires you to enter an access code to report it? =P

https://help.elderscrollsonline.com/app/answers/detail/a_id/7315/kw/access code

I've checked inbox/spam/etc and it doesn't appear to be there. Not sure what my options are if I can't contact customer support since I can't get an access code reset. My email server is up, and other traffic is going through, and I've never had an issue getting ESO mail or reset codes before.
  • ZOS_DaryaK
    ZOS_DaryaK
    admin
    Please check out this article on our support page for details on how to contact Customer Support when you can't log into the website. When you contact support please be sure to include your account verification and a new email address so they can assist you more quickly. :)
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