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costumer service below expectations - anyone else agree

grantman2013b14_ESO
In all do respect I am beyond disappointment this costumer service with the level of support they give. I hope they can do a better job in the future. For all of those effected by whatever issues you are having i suggest you personally message a mod to get some kind of answer. For now closing threads is more important then addressing issues.

****this is a general help statement**** I am stating I am disappointed in the service. I am asking that the mods are provided with more information to help us out instead of ignoring us. I hope you guys take this as constructive criticism. ***** I hope the mods can receive better information to give their costumers to put them on a kinder path rather then feel ignored
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