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Phone Support
Soleya
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Is there an 800 number or some other way to get phone support? My wife's account/plus membership seems to have been canceled and suspended without either of us choosing to cancel it.
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kullartSoul ShrivenI am in same situation for two days now.
There is only one number and you can sometimes get a "live" person there but she forwards you to Elder Scrolls Online which is automated response with 3 options.
Each going online for further assistance or submitting ticket and waiting.0 -
CANDIDATE49b14a_ESOSoul ShrivenI am in same situation for two days now.
There is only one number and you can sometimes get a "live" person there but she forwards you to Elder Scrolls Online which is automated response with 3 options.
Each going online for further assistance or submitting ticket and waiting.
I called several ZeniMax/Bethesda/ESO numbers that I managed to dig up online, all of which lead to the same menu options you are describing, Kullart. I never actually made it to a live person however.
Phone support, or heck, even chat support seems like it ought to be a basic part of this sort of business.1
