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Can change PW but game client says info incorrect?
kimdelee_ESO
Soul Shriven
When my son forgot his PW and changed it successfully, it then immediately said the account had been banned. Our characters hadn't been much past the beginning and he hasn't played in almost two years.
How can we get him back in so we can play together with our Rings of Mara?
How can we get him back in so we can play together with our Rings of Mara?
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Enodoc✭✭✭✭✭
✭✭✭✭✭I'm assuming this is game account rather than forum account? If so, you'll need to submit a ticket at https://help.elderscrollsonline.com. If the same account issue means that you can't log into support to submit a ticket, maybe @ZOS_MollyH would be able to create one for you.UESP: The Unofficial Elder Scrolls Pages - A collaborative source for all knowledge on the Elder Scrolls series since 1995
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