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Support Issue Being Ignored 10 Days Now
oehk
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Maybe you just dont answer tickets in the XBox Support thread, so I will link to it from here in hopes someone will actually read my ticket and reply.
http://forums.elderscrollsonline.com/en/discussion/230062/151108-002393-missing-skill-and-attribute-points-from-leveling#latest
Are canned answers and flat out being ignored what we should be expecting from our purchase of this software?
http://forums.elderscrollsonline.com/en/discussion/230062/151108-002393-missing-skill-and-attribute-points-from-leveling#latest
Are canned answers and flat out being ignored what we should be expecting from our purchase of this software?
0
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Enodoc✭✭✭✭✭
✭✭✭✭✭You'll always get a stock response first, as people will report things which aren't actually broken. You need to reply to that one to say that the stock response doesn't cover the issue for x/y/z reasons, and then someone should look into it in more detail. All tickets are done by email, so posting in Technical Support usually only gets a response if there isn't a ticket in for it already, or if it's a wide-reaching issue (like a persistent UI bug, or the missing Xbox Crowns). I have no idea how long their ticket backlog is, and since a DLC just released, I would imagine it's longer than usual.UESP: The Unofficial Elder Scrolls Pages - A collaborative source for all knowledge on the Elder Scrolls series since 1995
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