We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.

Can't access most of my characters

Truewavesound
Truewavesound
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I cannot log into MOST of my characters including my MAIN, as they are in Rivenspire and the loading screen is endless (left it for 10mins+ and no progress, many many attempts). This is not acceptable as it means I cannot play the game I am paying an active subscription for.

Please don't send me a stock text reply with idiocy about addons (disabling them hasn't helped), router or similar. I need you to move my characters please, or otherwise allow me to access them.

Awaiting your urgent help.

Regards
Truewavesound
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