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Invalid code?

Gamerscape2007
Gamerscape2007
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Before I submit a ticket about this, I have to know. Is this an ongoing problem? I have seen a few threads saying that Their Game time code wouldn't work. Funnily enough, this has been happening to me too. I already contacted my retailer about the issue, and they said that they activated. I honestly don't know what's going on here. Could someone shed some lights on this?
We have contacted our Customer support team to help you solve your issue.
  • ZOS_MollyH
    Greetings! We have created a support ticket for one of our customer support agents to assist you.

    If anyone else is experiencing the same issue, please be sure to submit a help request to our support team
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • SirenofEntropy
    SirenofEntropy
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    @ZOS_MollyH , same problem here, both me and my boyfriend are unable to redeem the time cards we just bought. The cards were activated at the retailer but the code comes up as invalid when we try to redeem them.
    "You have spirit in your eyes. I may take those from you when this is over."
    Daggerfall Covenant ~~ Breton ~~ Sorcerer ~~ Vampire
  • krees28b14_ESO
    krees28b14_ESO
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    Same here trying to contact customer support by phone right now.
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