ESO Doesnt work on Comcast?

GothicDrub14_ESO

I've been having problems for what seems like a year with staying on ESO (No other Online game has this problem) and all my friends are here, so i decided to try to look into this and it seems theres tons of people online with the same issues i have also on comcast, so I was wondering if it just isnt compatible? This seems like a pretty big deal, Comcast is a large company with lots of subscribers.

starkerealm

I'm on Comcast, and I don't think I've had any issues related to that. What are you experiencing?

DigitalShibby

Comcast as well. Never had an issue.

Psychobunni

Comcast too, no specific connection to ESO problems. I don't think that can be it considering the map of Comcast monopoly coverage in the US....or half of US players would have the same issue.

Zavus

it's called ZOSCAST

Shimmer

Comcast here. No issues. What is going on for you?

BaconMagic

Could be your router settings?

GothicDrub14_ESO

It only stays logged in for 5-10 minutes then drops me to the login screen.

I dont think it can be my router, I play Wow, Secret World, Marvel Heroes, STO, CO etc and none of them have this problem, and I also did port forwarding for ESO and used a port checker to confirm the ports were indeed open.

CGPsaint

Verizon FiOS here and I experience regular lag in high traffic areas (to be expected I suppose, and random disconnects roughly 1-2 times per week.

SirAndy

Just canceled my Comcast last month (for unrelated reasons) and i never had any trouble playing ESO while i was still with them ...

Zardayne

Comcast here and no issues

Forestd16b14_ESO

Comcast is ok but Verizon on the other hand. Take my word for it DC every 30 minutes or so and it wasn't the servers fault there just a bad provider of internet

Shimmer

GothicDrub14_ESO wrote: »

It only stays logged in for 5-10 minutes then drops me to the login screen.

I dont think it can be my router, I play Wow, Secret World, Marvel Heroes, STO, CO etc and none of them have this problem, and I also did port forwarding for ESO and used a port checker to confirm the ports were indeed open.

do a tracert or ping google and see how long it takes or if it fails. You might be experiencing some packet loss.

GothicDrub14_ESO

I found a solution now, and in case anyone comes looking here for help with it... Apparently Comcast's Arris Gateway Modems do NOT like ESO, I had to get Comcast to put it into Full Bridge Mode, so the only NAT being used was on my Router (With the port forwarding setup) and that did it.

Its so weird nothing else had that issue. I could log onto TSW, WoW, STO and tons of other games with no disconnects, but ESO doesnt like it for some reason.

NewBlacksmurf

GothicDrub14_ESO wrote: »

I found a solution now, and in case anyone comes looking here for help with it... Apparently Comcast's Arris Gateway Modems do NOT like ESO, I had to get Comcast to put it into Full Bridge Mode, so the only NAT being used was on my Router (With the port forwarding setup) and that did it.

Its so weird nothing else had that issue. I could log onto TSW, WoW, STO and tons of other games with no disconnects, but ESO doesnt like it for some reason.

Ahh...it's a modem thing. Had that issue with a TWC modem.
Went and brought my own and problem solved gaming and my work cpu at home.

Zenify

My friend that I play with had this issue, just with this game. She plays destiny for hours and no issues. . It can disconnect after 5 minutes of play or 30. It always did and we tried everything from porting routes to hardwiring the modem. Eso tech help went on for weeks without a proper solution.

Until we lowered her router security setting to low . Never got disconnected since . She has Comcast .

Tessie

When using Comcast I had very frequent times where I would fail to zone. It would leave me on a loading screen. I moved and switched to a different ISP and have had very minimal issues since.

I can't say it was Comcast for certain, but going from 3+ failed zone attempts every night to only 2 per month, sure seems like it could of been Comcast.

Nestor

GothicDrub14_ESO wrote: »

I found a solution now, and in case anyone comes looking here for help with it... Apparently Comcast's Arris Gateway Modems do NOT like ESO, I had to get Comcast to put it into Full Bridge Mode, so the only NAT being used was on my Router (With the port forwarding setup) and that did it.

Its so weird nothing else had that issue. I could log onto TSW, WoW, STO and tons of other games with no disconnects, but ESO doesnt like it for some reason.

If your modem was handing out IPs, and then your router was handing out IPs, this could explain things as to why you were getting dropped from the game. NAT to NAT is not a good thing to run.

JigenBakudan

My comcast modem has been acting up something bad for the last few weeks. packet loss up the wazoo. But its not just with ESO so I know it's the modem thats flipped a switch. I knew I should have just bought a router when we first got them -smh-

mrskinskull

GothicDrub14_ESO wrote: »

I've been having problems for what seems like a year with staying on ESO (No other Online game has this problem) and all my friends are here, so i decided to try to look into this and it seems theres tons of people online with the same issues i have also on comcast, so I was wondering if it just isnt compatible? This seems like a pretty big deal, Comcast is a large company with lots of subscribers.

Try retesting your internet connections, multiple WiFi devices can wreak havok on your network's

Also windows is automatically updating any windows 7. Or 8 is so if you suddenly lag for no reason maybe bill gates is trying to quietly switch your os.

There's an article on Forbes about how to find the file.

Also Comcast is one of the worst rated internet provider, so uhm.

Thymos

Recently moved to Utah, and now have Comcast, and I've yet to experience any problems.

Unstable.Pixel

Had the same issues, booted to login screen for no reason constantly. Called up Comcast and had them put the modem/router into bridge mode. Bought myself a cheap wireless router and I never got booted to login screen again.

IIIMPIII

I have 99 probs with this game but my comcast internet aint one

JigenBakudan

Lunch.Box wrote: »

Had the same issues, booted to login screen for no reason constantly. Called up Comcast and had them put the modem/router into bridge mode. Bought myself a cheap wireless router and I never got booted to login screen again.

please good sir, share your dedicated router goodness?

waterfairy

Comcast is crap but I'm able to play for the most part on console...had issues after release but that was on Zeni not Comcast.

If you use WiFi then try plugging right into your modem or shutting off all other devices using WiFi to see if that helps.

Alucardo

There's a good reason they named a program that deliberately deteriorates your Internet after the company - https://github.com/tylertreat/Comcast

Nestor

JigenBakudan wrote: »

please good sir, share your dedicated router goodness?

There are a few routers out there that just plain suck. However, most of them offer decent performance for the home user. Use these charts, find something mid pack and your good to go. The top end units are more for businesses that have lots and lots of users or have multiple VPN connections and would just be a waste in home network.

http://www.smallnetbuilder.com/tools/charts/router/view

Note, if you need to focus on one stat, Total Simultaneous Throughput is the one. Simultaneous connections is also kind of important, but anything over 4K is good as that usually indicates a better chipset in the in the unit.

JigenBakudan

Nestor wrote: »

JigenBakudan wrote: »

please good sir, share your dedicated router goodness?

There are a few routers out there that just plain suck. However, most of them offer decent performance for the home user. Use these charts, find something mid pack and your good to go. The top end units are more for businesses that have lots and lots of users or have multiple VPN connections and would just be a waste in home network.

http://www.smallnetbuilder.com/tools/charts/router/view

Note, if you need to focus on one stat, Total Simultaneous Throughput is the one. Simultaneous connections is also kind of important, but anything over 4K is good as that usually indicates a better chipset in the in the unit.

haha the one at the top is the one i was looking at a short while ago. dat price doh.
but obv at the top for a reason. thanks for the link : )

Robbmrp

It's probably limited to the Comcast Router/modems. We've been on Comcast the entire time and the only time we have issues now is at times after a really big patch. Hardly get DC'd at all, maybe 1-2 a week is all.

TequilaFire

If you run a router behind the Arris the Arris modem or any cable modem for that matter should be put in bridge mode
and then set up your NAT on your WIFI/LAN router.

You were running two routers in series before as the Arris has router built in.

Also if you upgrade your internet speed and run an older router sometimes the older router can't keep
up with QoS processing of the faster internet speed, so upgrade router or turn off QoS.
Better to buy a new router with a faster processor though.

I also would recommend not using WIFI and plugging your console into the LAN directly for best performance.

Comcast user here also, no problems other than the "legendary" customer service.