Character Size Issue

Schnuffles

I Play a woodelf archer on PS4. There have been a few quests, One in particular frustrated me today, Where my wood elf character was apparently too short to reach a quest item perched on top of a bookshelf.
The quest I was on when i finally felt irritated enough to write a forum about it was SHIPWRECKED SAILORS, in GREENSHADE.
My woodelf is not even the smallest size out of the size slider but she is small enough that i had to Glitch myself between the bed and the bookshelf (effectively getting my character STUCK) to reach the quest item.

My suggestion for solutions are either make it so quest items are no so high up or make it so wood elves have a limit to how small you can make them. I am tired of finding myself too small to reach things and either getting stuck and wasting gold getting unstuck and send ALL the way back to the shrine or just giving up and abandoning quests midway through. Or allow us to have a chance to remake our characters.

Schnuffles

EXCUSE ME ZENIMAX. THIS IS A GAME BREAKING ISSUE YOUR GAME RELIES ON QUESTS AND I CANNOT REACH QUEST ITEMS. FIX IT PLEASE OR AT LEAST GIVE ME SOME KIND OF GENERIC RESPONSE SO I KNOW YOU READ IT

SirAndy

One of my characters is the tiniest possible wood elf i could make and she has had similar problems in the past ...

Schnuffles

Its becoming apparent that the GM's and Developers do not care about the functionality of this game or at the very least they seem to feel it un-necessary to acknowledge our concerns in a timely manner (I am increasingly aware of the lack of responses people are getting on these forums) ,which as a high paying consumer makes me start to wonder why I should spend my money on their product. I am posting this as maybe it will provide some insight as to how some of us are feeling about your current service. Feedback is necessary so that a company such as yourselves can self evaluate its services and adjust its practices to meet the needs of their target consumers so that they can continue to gain profit.
I hope my feedback is helpful, though i can only assume it goes un-read at this point.

Schnuffles

It happened to me again today, another quest I had to abandon because I was too short to reach the item.
I'm very upset with this, i cannot even send a ticket about it because it keeps telling me there is an error with my report.

ZOS_MollyH

Hi @Schnuffles !

We welcome all feedback regarding mechanics within game, and we want to assure you that this information has been passed along to our developers.

While we try to respond to everything, we do thank you for your patience if we are unable to reply to specific threads. There is a large contact volume! The best way to submit in-game feedback is through the use of the command /feedback while in game. You will not receive a reply, but this processes feedback responses straight to our engineers.

In regards to submitting a ticket, what error are you receiving when this happens? We may be able to assist with this!

Schnuffles

Dear, @ZOS_MollyH
Thank you for responding and forwarding my concerns to the developers. It is much appreciated. I would have gladly /feedback on this particular issue myself but unfortunately there is no way to /feedback on a ps4 system version of ESO so I was forced to come here to have the issue addressed.

Regarding the ticket, It simply stated "there was an error sending your report". I'm glad to say I was lucky enough to have my problem addressed here so there is no further need to submit a ticket, I simply look forward to having the issue at hand corrected.

I hope more people like myself here on the forums have their concerns met with the professional care you've kindly demonstrated here.
You should ask for a raise.

Sincerely,
Paying Customer.