Can't connect to ps4 eu

AnthragonVangor

What I still don't understand is, why they still come with the "turn on/off" solution.

First, this isn't good for any machine that works with electricity.

Second, it would make more sense to just say "sorry guys, we have a big problem to keep the EU server alive. Please don't turn on/off your console, as this is not the problem. We will inform you later on our website".

Btw, 10 hours later and nothing is working. Just read that it worked for 2 hrs. But I still have the "time out" message. Or the PSN message. If it was PSN, then I wasn't even able to see my friends who are online. And NA servers work...and they don't need PSN to be able to play?

Honestly, this game is great, when it works, but it does'nt matter which mode I am playing PVP or PVE it feels like I can play like about 2 hrs in a row and ALWAYS have this big problem with disconnection.

The last maintenance has been on Monday, so I am asking myself, what excactly do they fix? And I am "so stupid" to buy things in the crown shop just because of my good faith I have in them.

TheoremX

The oldest trick in the Computer 101 guide book didn't work, I turned it off and on again without any successful results.

I've not been able to get on since 2PM GMT+1 yesterday and we're currently 8AM GMT+1

Bleach

This sums it up.....

I just raised a support ticket and the following message appears across the top:

"We will do our best to respond within one (1) business day."

This clearly shows the support team DO NOT work on weekends......To offer a sub option with their game and then not have the support on hand to correct issues when they happen or even communicate in a timely fashion is a total disgrace!

urkrtheorcwarchief

Same i was able to play anhour then i got nat type with my friends so i restarted system but no i cant play on eu again its seriously making me mad cus ive wanted this game since they first released teasers

nmsRic

Still not working, around 20 hours I have not been able to log on.

6 hours ago you said it was working.

Lol

I'll treat this as a lesson, I'll not be buying any more online games, offline only from now on.
Next gen my arse

quahkarl

Nope the issue is still not fixed....

Still coming up with "Connection to server timed out"

Been like this for me since about 0630 this morning

Stephanie_ABT

Bleach wrote: »

This sums it up.....

I just raised a support ticket and the following message appears across the top:

"We will do our best to respond within one (1) business day."

This clearly shows the support team DO NOT work on weekends......To offer a sub option with their game and then not have the support on hand to correct issues when they happen or even communicate in a timely fashion is a total disgrace!

I doubt with this response we will get any more responses here or even a fix before Monday now. This really puts a dent in my faith with their support.

Even tweeted to them on Twitter but no answer either..........

Time to fire up the old PS3 and back to Skyrim for the time being.

What a huge let down.

Cista93

LOGIN FAILED
Connection to server timed out.
Please try again later.

Please could you do something?

ryanjohncaesar

Why are they randomly claiming they have fixed it every now and again? Tbh this is loosing my faith in them, its asif they don't know what they are doing and are just hoping its fixed. as an engineer myself you should never claim to of fixed anything until you have proved it to your self 2 or 3 times it is fully operational

mfrshooter

This sucks............

symonator

still down here too.
Since 6pm UK time last night.

zzdavlan

Hello Zenimax, your customers need information, you have a PR department right or did you cinfuse your acronyms and end up with 2 HR departments.

They need to atleast admit that there is still a problem instead of saying nothing, the Emu method of conflict management never works.

DarkPheonix133

How would you reboot and login and does affect your eso account

Slater_Reed

Great job ZoS, i congratulate you, i had high hopes for ESO, but its starting to crumbling down, first a worthless 15gb patch that on my eyes worsened the condition of the game since i started having issues i never had before, and then this... I went to bed yesterday at around 22pm GMT and woke up now at around 7am GMT only to find that nothing is fixed yet, keep burning and digging your own grave ZoS, you are doing great, i even doubt there will be any kind of compensation for this, and if there is, i bet it will be something worthless like 200 crowns...

BalticBlues

ZOS_MichelleA wrote: »

Hi there, all! We're happy to let you know that the login issues with the PlayStation®4 EU megaserver have been resolved. Please reboot your console and log in again; thanks for your patience!

Hi there, MichelleA, I am sad to let you know that the login issues with the PlayStation®4 EU megaserver have NOT been resolved. I have been trying to logon the entire morning, but the game insists that I am not connected correctly to the "PSN" (while I can use the PSN without problems in all other games).

AnthragonVangor

I am waiting for a message like this:

"Hi there, all! We are happy to let you know that to solve the problem, you need just to buy a new PS4 system and a new copy of TESOTU. If this doesn't work, buy another system and another copy of the game. Of course you need to buy a new TV, too. And if this doesn't work, buy an XBOX One and a copy of the game. If this doesn't work, buy a PC."

Davinci2015

How long before its down again later lol

dulia

Just got in EU

FelixofMars

Yeah it is back but it took quite a while to log in and I thought it was still busted at first

Stephanie_ABT

Finally back online, wonder how long until the next disaster ? Lol

TheoremX

I'm logging in!!!!

mencetou

Getting the same here login failed and was working fine all day till 4pm yesterday.

FantasyMeister

Just managed to log in here too again to EU server. Hopefully it'll be a proper fix this time, fingers crossed!

AmakarGranaen

It is up! Quickly now! PLAY WHILE YOU CAN!!!

ZOS_MichaelServotte

We have received reports about login issues on the PlayStation®4 European megaserver, after investigation the issues seems to be fixed and you can now log back in, please let us know if otherwise.

deathxp

cant log in.....server timed out or internal error.....
12h after and nothing.....

orlan

Cannot login here at all on EU server, just standing there just continually loading sign.

Kanechmielewski

Got to the character load screen and timed out..

zzdavlan

It would seem after an investigation that you are wrong and that nothing has been fixed

AmakarGranaen

Unusually long loading screen, we meet again...