Can't connect to ps4 eu

MESi

RobbieRocket wrote: »

ETA = Estimated Time of Arrival

What people want is not a contracted sign-off or deadline, just an idea how long an issue such as this (with the info that is available) usually or could take to remedy.

Our premium accunt's have deadlines. And it's not my foult if i can't play. Anyone is asking about money return for time when he is going to work?? No. I'm asking about money return for time when i have one *** night free in this week and i can't play. And after 1months my subscription will be finished - even if i will be in game 5h per week (with may luck ESO can have this problem each time when i can play). Subscripiton has end - and anyone is suprised if i wan't use it when i can??? And I'm angry becouse I can't??

reguvin

I still can't login... I rebooted my console

FantasyMeister

ZOS_MichaelServotte wrote: »

Our team is still investigating but we do not have any ETA to share yet.

Thanks, I was playing on the US server while I was waiting, just this minute logged out of there and back into the EUR server, didn't have to reboot the PS4 to do it either. Thanks (you or Sony or both) for fixing whatever it was that was broken.

sekur

Got diconnected and cant reconnect .... come on ....

RobbieRocket

MESi wrote: »

RobbieRocket wrote: »

ETA = Estimated Time of Arrival

What people want is not a contracted sign-off or deadline, just an idea how long an issue such as this (with the info that is available) usually or could take to remedy.

Our premium accunt's have deadlines. And it's not my foult if i can't play. Anyone is asking about money return for time when he is going to work?? No. I'm asking about money return for time when i have one *** night free in this week and i can't play. And after 1months my subscription will be finished - even if i will be in game 5h per week (with may luck ESO can have this problem each time when i can play). Subscripiton has end - and anyone is suprised if i wan't use it when i can??? And I'm angry becouse I can't??

You have misunderstood my post and we're talking about different things. I can tell that you are frustrated and that is a shame.
My talking about deadlines was not about any time-related issues I was merely asking for a tec to give an estimated time for the work to be finished and I know techs and their companies in these situations are reluctant to do so, so merely suggested a "best guess" rather than a time they will be "contractually" held to, this was ONLY about information, not product or content or accessibility.

tjmartinuk

330am uk time still cant log in ESO plus member not getting what they paid for

sekur

And on again after reboot and 2 PSN Messages, Hope it stay this way ....

PAC79

Took about 10 attempts and finally connected.

myrrrorb14_ESO

ZOS_MichelleA wrote: »

Hi there, all! We're happy to let you know that the login issues with the PlayStation®4 EU megaserver have been resolved. Please reboot your console and log in again; thanks for your patience!

Yeah about that...

Not really as resolved as I was hoping for. Oooh, look at thi. Able to login after only four attempts.

Good enough, time to kill some stuff.

Molag_Crow

It let us log in for about 1 hour and now it's kicked me and a few guys off again. Can't connect to EU megaserver. Think it's just time to sleep and hope it's fixed later...

Sausage

Its down again.

kenneth.moenb16_ESO

I still can't connect. I've powercycled all my devices, i've done everything necessary. I can play any other game online on the PS4, however.

I keep getting the "Login Failed - You are not connected to PSN, make sure you are connected to PSN etc etc".

Been getting that error message since day 1 and have to keep spamming that X and login button...

Now, it also keeps loading till finally it says "Login attempt timed out" or something.

As i said, everything else works fine, i can play any other game online without a problem...

Gualo10

Zombiesnake138 wrote: »

Good job ESO!!! I'm on the EU server finally!!! Nice job guys!!!

Nice job? This should not even happen! It has been a mess since day one, and now is down again so their "nice job" lasted what? 2 hours?

domlynchb16_ESO

they 'fixed it' then assumed all was good and closed/went home for the night.

all Zos real support is in the US.

so we will be waiting 12+ hours until they wake up and realize what is happening.

this occured a lot on PC.. an online game company shouldnt work 9 - 5. they need dedicated 24 hours support..

Sausage

I was able to log in but everything isnt ok, I get "unsually long loading screen" all the time, normally happens only during prime/peak time.

Stephanie_ABT

Still not able to log in here, I hope this will not be the case all weekend.

So disappointed.

B1MBLE

Unable to connect.

uppedyrev

I can connect NA server but not EU one ! I hope you will fix it because i don't want to miss my 2 free day for your issue...

B1MBLE

According to this thread, your last response was over 4 hours ago.

Having sat for hours trying to log in, going to bed due to frustration and then, facing the same issue on getting up and trying again, I think at the very least you can give us a new update because this is now unacceptable...

Stephanie_ABT

Yup the NA one is up but I'm not going to make a new character on it as all my mounts, imperial edition upgrade, explorers pack are on the EU server plus on my main I am just about to hit Veteran level 1.

Hope we get a little feedback soon, at least an acknowledgment that the problem still exists.

wlindop68b16_ESO

this problem is not fixed. I can't login after rebooting my ps4. on a weekend too. any update from Zenimax on getting this fixed?

danieldewoeste

I cant login 2 ,i did reboot psn reboot router,i,m psn plus meber and eso plus meber,

Aint funny if you cant log in in THE weekend

Greetings dan

Gualo10

ZOS_MichelleA wrote: »

Hi there, all! We're happy to let you know that the login issues with the PlayStation®4 EU megaserver have been resolved. Please reboot your console and log in again; thanks for your patience!

You sure about that?

Delaque

Gave up last night, as could not login to EU server but could to NA so went off to bed.

Came back this morning to find the exact same issues.

Either get the make sure you are connected to PSN or the server times out, been trying on and off for the past hour and a half.

B1MBLE

Login issues with the PlayStation®4 EU megaserver have been resolved. Please reboot your console and log in again; thanks for your patience!

https://twitter.com/TESOnline/status/617147716716638209

This is then followed by much complaining explaining that it is not true. But... there is no further comment...

Stephanie_ABT

I have rebooted my console so many times I'm beginning to lose count now, also power cycled all my equipment modem, router etc, it makes no difference whatsoever. All other online games are fine, it's just ESOTU that has a problem and definetly not our consoles, Internet etc.

Cannot believe there has been no feedback in over 4 hours now.

Bleach

Same here - Can log into NA but not EU.

Seems they will look after the majority of subs and screw the rest.

Bought this last week and have had nothing but issues....Is there a telephone number you can call or is it all faceless non support?

Riga_Mortis

Still can not login to EU ps4 servers as of 8am UK time. Reboots are doing squat aswell lol.

Andy508

Still unable to login. Any time scale on a fix would be appreciated.

urkrtheorcwarchief

Yea i got in to the server an hour ago maybe but i had nat type crap so i restarted and now i cant get back in i mean cmon guys fix this alread i just beame a werewolf yesterday i would like to play