Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
72 Hours in.
Over 72 hours in and still no reply from customer support regarding the failed to log in due to account not being linked. I have not managed to play the game once. The automated email back from customer service is not helpful at all. I played the beta fine on exactly the same account so i'm sure it's a simple fix. Please does anyone know of a ETA on a fix?
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Thanks for the input, most helpful!
*Edit: Actually, more response that i've had from customer services.
Edited by ushmeister on June 12, 2015 2:19PM0 -
nastuug✭✭✭✭✭
✭Well, perhaps if you were to post this into the correct forum, you would receive a more appropriate response...2 -
Kaide✭✭✭They'll get to it SOON. ESO customer service below...
Edited by Kaide on June 12, 2015 2:23PM0 -
Oops my bad. If a mod could move please? I did post it in the PS4 help section on Tuesday but had no luck.0
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JD2013✭✭✭✭✭
✭✭✭✭✭They'll get to it SOON. ESO customer service below...
Now I hope that is exactly what their customer service office is like.
Kitteh customer service would be the best customer service. If a little sassy.Edited by JD2013 on June 12, 2015 2:24PMSweetrolls for all!
Christophe Mottierre - Breton Templar with his own whole darn estate! Templar Houses are so 2015. EU DC
PC Beta Tester January 2014
Elder of The Black
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https://tamrieltraveller.wordpress.com/
Crafting bag OP! ZOS nerf pls!0 -
nastuug✭✭✭✭✭
✭Post in the General Help forum here: http://forums.elderscrollsonline.com/en/categories/customer-support-general
That's the most appropriate place for this complaint. However, it may be a while as they are overwhelmed with other launch issues atm.0 -
If they get it sorted out for me it would be purrrrfect!
I'll get my coat...... and my ass over to the correct forum. 1 -
nastuug✭✭✭✭✭
✭ushmeister wrote: »If they get it sorted out for me it would be purrrrfect! I'll get my coat...... and my ass over to the correct forum.
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Post in the General Help forum here: http://forums.elderscrollsonline.com/en/categories/customer-support-general
That's the most appropriate place for this complaint. However, it may be a while as they are overwhelmed with other launch issues atm.
Will give it a try, thanks.
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Hello everyone,
We understand that you are having troubles when attempting to login, however we see that you have taken Nastuug's advise and placed this trouble within the subsection of General Help which will definitely help.
We will now be closing this thread as a duplicate. Though I am sorry that I am unable to provide any relevant assistance on this subject but with the help of support and our community we should be able to help you regain full access as soon as possible. Thank you for your understanding.Edited by ZOS_ArtG on June 12, 2015 3:20PM0
This discussion has been closed.