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So when do we get our money back?
hurley2010
Soul Shriven
Pretty sure I want a refund on this. I didn't $60 on a game to sit in a queue that does nothing for 15 minutes and then times you out and makes you start all over. I purchased the game through my console so if you could help me figure out how to get my money back that would be great.
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Yeah... You can forget about that. It will take a class action lawsuit to get that to happen. And a class action lawsuit isn't happening2
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WebBull✭✭✭✭✭
✭hurley2010 wrote: »Pretty sure I want a refund on this. I didn't $60 on a game to sit in a queue that does nothing for 15 minutes and then times you out and makes you start all over. I purchased the game through my console so if you could help me figure out how to get my money back that would be great.
Step 1: Please get in line behind all of the PC players that have been paying for Beta for a year.21 -
Amsel_McKay✭✭✭✭✭hurley2010 wrote: »Pretty sure I want a refund on this. I didn't $60 on a game to sit in a queue that does nothing for 15 minutes and then times you out and makes you start all over. I purchased the game through my console so if you could help me figure out how to get my money back that would be great.
If the PC users cant get a refund for a year of abuse I'm sure nothing is happening for console users...9 -
NewBlacksmurf✭✭✭✭✭
✭✭✭✭✭Really great games have queues until servers are added.
You're in the right place at the right time.
Cya online soon may e-PC (PTS)/Xbox One: NewBlacksmurf
~<{[50]}>~ looks better than *5011 -
Zusia211✭✭✭They don't force you to preorder or buy their game. Alot of developers lately are releasing games with flaws in it and they get fixed with updates. If you feel you want a refund, next time you think of preordering somethinng, DON'T.PSN: blinkgirl211 - if try adding me send message first cause lots of random people always tries to add me...10 -
Thymos✭✭✭✭✭They don't force you to preorder or buy their game. Alot of developers lately are releasing games with flaws in it and they get fixed with updates. If you feel you want a refund, next time you think of preordering somethinng, DON'T.
You're right. Look at all those early release games on Steam. It's a joke.The Older Gamers Recruitment Thread
Always accepting new members for NA and EU server. PvP PvE RP all welcome. Must be 25+ yo to join.
http://www.theoldergamers.com/3 -
Elijah_Crow✭✭✭✭✭
✭As frustrating as it can be there are ques for a reason. The game is fantastic. Just hang in there. You will be glad you did.3 -
Amsel_McKay✭✭✭✭✭They don't force you to preorder or buy their game. Alot of developers lately are releasing games with flaws in it and they get fixed with updates. If you feel you want a refund, next time you think of preordering somethinng, DON'T.
You're right. Look at all those early release games on Steam. It's a joke.
Its amazing that you can buy Fallout 4 on steam for $60 already... no release date or game footage... and its the top seller yesterday.3 -
Gandrhulf_Harbard✭✭✭✭✭
✭✭DueceDropper22 wrote: »Yeah... You can forget about that. It will take a class action lawsuit to get that to happen. And a class action lawsuit isn't happening
Depends where he is and how he paid.
In the EU if he paid via credit card he is entitled to a no-quibble refund for up to 14 days from purchase.
The T&Cs that a company may insist you accept before entering in to a transaction with them can NOT trump those consumer rights.
Key to buying over the internet is to know your rights as defined by law and not those you are told you have by the person you are buying from.
All The BestThose memories come back to haunt me, they haunt me like a curse.
Is a dream a lie if it don't come true, or is it something worse.3 -
Danikat✭✭✭✭✭
✭✭✭✭✭Give it a week and you'll probably never see a que again.
MMO launches are always like this, and then it calms down and suddenly the problem goes away.PC EU player | She/her/hers | PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
"Remember in this game we call life that no one said it's fair"4 -
Gandrhulf_Harbard✭✭✭✭✭
✭✭MMO launches are always like this, and then it calms down and suddenly the problem goes away.
Then I must be forced to conclude that MMO companies are either always idiots (for always repeating the same mistake) or are always cheapskates happy to take their customers for a ride.
All The BestThose memories come back to haunt me, they haunt me like a curse.
Is a dream a lie if it don't come true, or is it something worse.2 -
Danikat✭✭✭✭✭
✭✭✭✭✭Gandrhulf_Harbard wrote: »MMO launches are always like this, and then it calms down and suddenly the problem goes away.
Then I must be forced to conclude that MMO companies are either always idiots (for always repeating the same mistake) or are always cheapskates happy to take their customers for a ride.
All The Best
Actually it's not a simple problem to solve.
The obvious solution is to simply add more servers. But it's usually only the first week or two where this is an issue, when everyone has just got the game and wants to be playing all the time. After that it calms down, people are on less and more spread out and the problem essentially sorts itself out.
So buying and setting up a lot of expensive hardware (with a lot of potential to go wrong, even when installed by experts) is usually not worth the time, effort and the risk of causing a real problem (like losing several thousand players data during a server transfer). You can cut the cost by renting the servers, but then you double the work and the risk because they have to be set up and then removed shortly afterwards.
Honestly it's more accurate to say that over time MMO companies have concluded that the best solution for everyone involved, players included, is to just have a bit of patience, accept that the first few days are going to have queues.PC EU player | She/her/hers | PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
"Remember in this game we call life that no one said it's fair"3 -
Glierhuin✭✭✭Gandrhulf_Harbard wrote: »MMO launches are always like this, and then it calms down and suddenly the problem goes away.
Then I must be forced to conclude that MMO companies are either always idiots (for always repeating the same mistake) or are always cheapskates happy to take their customers for a ride.
All The Best
You basically have three options:
1. Buy and maintain a server that can withhold the launch, but won't ever be at full capacity again, costing you way more than necessary on the long run
2. Observe and quickly adjust needed volume by adding more servers / better hardware
3. Rent servers for launch
Blizzard did the third thing for their Warlords of Draenor WOW addon. They rented like all available servers. Servers still crashed and had huge lag spikes for days or even weeks. And those guys have been doing this for over 10 years now.
You will never be able to have something this huge go smoothly at your first or second try.I have approximate knowledge of many things.5 -
TkmasterSoul ShrivenGive them some time, the game just launched on consoles, and quite frankly issues like this is aall to common problem with all mmos that just launched.0
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yodased✭✭✭✭✭
✭✭✭✭✭You spent $60 for whatever they gave you. You agreed to a legally binding contract the second you accepted the t.o.s. so sorryTl;dr really weigh the fun you have in game vs the business practices you are supporting.1 -
Gandrhulf_Harbard✭✭✭✭✭
✭✭Honestly it's more accurate to say that over time MMO companies have concluded that the best solution for everyone involved, players included, is to just have a bit of patience, accept that the first few days are going to have queues.
Well, would you accept an interruption to you electricity supply because other people want to use electricity at the same time?
In fact do you know what happens to make sure just such a situation doesn't arise? The electricity generation companies have to have surplus capacity at ALL TIMES just to mitigate against sudden usage spikes.
The same is true of just about every other supply/demand transaction you can think of.
A significant number of consumers have been fooled by these arguments into thinking that the problems are unique to this industry and so a solution to that problem is hard to come by.
It isn't.
We are being fobbed off with 2nd rate service at 1st rate prices and swallowing the BS excuses they give us.
We really should have more respect for ourselves.
All The BestThose memories come back to haunt me, they haunt me like a curse.
Is a dream a lie if it don't come true, or is it something worse.3 -
RedTalon✭✭✭✭✭Amsel_McKay wrote: »
You know that thing you sometimes get on account pages every so often when logging into account sites and the like, that ask you to agree to things, they have that angle covered if you can't agree to the one client/game sideEdited by RedTalon on June 10, 2015 11:02PM0 -
lathbury✭✭✭✭✭
✭hurley2010 wrote: »Pretty sure I want a refund on this. I didn't $60 on a game to sit in a queue that does nothing for 15 minutes and then times you out and makes you start all over. I purchased the game through my console so if you could help me figure out how to get my money back that would be great.
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Funkopotamus✭✭✭✭✭DueceDropper22 wrote: »Yeah... You can forget about that. It will take a class action lawsuit to get that to happen. And a class action lawsuit isn't happening
Nah if he used a Credit Card he can get his money back in 3 days time.
A lot of people got refunds on BF4,GTAV, simply by contacting the CC company and having a charge back issued.
People act like if you buy a game you are locked out of any recourse. This simply is not true.
Also if you bought it from Gamestop or best buy you can take it back within 7 days PERIOD.Anything useful that players are wanting added into the game all fall under the category of "Yer ruinin my 'mersion!" Sallington1 -
Korah_Eaglecry✭✭✭✭✭
✭✭✭✭hurley2010 wrote: »Pretty sure I want a refund on this. I didn't $60 on a game to sit in a queue that does nothing for 15 minutes and then times you out and makes you start all over. I purchased the game through my console so if you could help me figure out how to get my money back that would be great.
Youre complaining because an MMO is popular on day two of its Console Launch? Have you tried maybe logging in when its not so close to peak hours?
If youre upset with the login issues. You should definitely avoid this upcoming weekend. Its going to be far worse then now.Penniless Sellsword CompanyCaptain Paramount - Jorrhaq VhentKorith Eaglecry * Enrerion Aedihle * Laerinel Rhaev * Caius Berilius * Seylina Ithvala * H'Vak the GrimjawlTenarei Rhaev * Dazsh Ro Khar * Yynril Rothvani * Bathes-In-Coin * Anaelle Faerniil * Azjani Ma'LesAban Shahid Bakr * Kheshna gra-Gharbuk * Gallisten Bondurant * Etain Maquier * Atsu Kalame * Faulpia SeverinusWhat is better, to be born good, or to overcome your evil nature through great effort? - Paarthurnax1 -
Emma_Overload✭✭✭✭✭
✭✭✭✭✭Why are people hating on the OP? A 15 minute queue is outrageous! I've been playing since the Beta in Feb 2014, and I've never had to wait in a queue like that ....EVER.
While I'm sure ZoS is swamped right now with the console launch and will smooth everything out eventually, at least let the affected players vent a little. Sheesh!#CAREBEARMASTERRACE1 -
TheZombifiedSoul ShrivenWorst thing about these issues is people who accept them. Not to impressed but I did figure on early issues but I was hoping they would be during gameplay not login.....3
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Just give it time, the game has been out for like not even 2 days.. Of course there's going to be lots of bugs and glitches, I'm sure within a few weeks to a couple of months the game will be smooth!!! I've noticed a few bugs myself and I've been stuck glitching against a door and not been able to move, but I wasn't annoyed because it's just came out and I was expecting things like that to happen! BE PATIENT!!!0
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Amsel_McKay✭✭✭✭✭Budski1066 wrote: »Just give it time, the game has been out for like not even 2 days.. Of course there's going to be lots of bugs and glitches, I'm sure within a few weeks to a couple of months the game will be smooth!!! I've noticed a few bugs myself and I've been stuck glitching against a door and not been able to move, but I wasn't annoyed because it's just came out and I was expecting things like that to happen! BE PATIENT!!!
The game has been out over a year....4
