Imperial Edition and Explorer Pack are not working

MzBertoni

Hello,
I bought the imperial edition (digital) for the xbox market (xbox one) containing the imperial pack and explorer pack, but I can not create a character of the imperial race and not get any of the benefits contained in the packs. The two pack are installed on my xbox one. I know that many players are having the same problem.

Thanks for listening.

charlie.lewis6996

Im having the same problem, I even tried uninstalling the game...

Romo

Hmmmm...

Did you check your collections?

Did you activate them in the collections?

If not there, sounds like ticket time to Zos.

MzBertoni

charlie.lewis6996 wrote: »

Im having the same problem, I even tried uninstalling the game...

uninstall the game work?

buffalo225

same problem emailed them waiting for a reply

bursolarus

Hello,
I bought the imperial edition (digital) for the PS4 market containing the imperial pack and explorer pack, but I can not create a character of the imperial race and not get any of the benefits contained in the packs.

ZOS_UlyssesW

Hi, all.
We are closing this thread because there is already a thread about this issue. Keeping threads consolidated allows us to help players more efficiently and facilitates the visibility of different issues. We encourage you to head to that thread to continue your discussion.