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Xbox one Explorer Pack and Imperial Edition Digital Copy issues

a0neknightstand
a0neknightstand
Soul Shriven
Game works just fine except the fact that I can't be any race with any faction? I preorder and spend the money but can't use the add ons... Please help!
  • GexTheGecko
    GexTheGecko
    Soul Shriven
    same here
  • currage
    currage
    Soul Shriven
    Same here
  • DoAxLegacyxx
    DoAxLegacyxx
    Soul Shriven
    Ya Same here I bought the imperial version and I when I started to play my explore pack didn't work and I got half of the imperial pack Lol meaning I was able to be the imperial and craft the armor but no pet no horse and no ring I even checked my mail etc
  • Borderingsaint
    Borderingsaint
    Soul Shriven
    This has also happen to me. I'm glad I'm not the only one
  • Autonamus
    Autonamus
    Soul Shriven
    We don't currently have a fix, but we are actively investigating the issue.
    http://forums.elderscrollsonline.com/en/discussion/comment/1853018/#Comment_1853018
  • margopolo3
    margopolo3
    Soul Shriven
    Yeah I can't access any of the stuff from either pack
  • margopolo3
    margopolo3
    Soul Shriven
    I tried deleting and reinstalling but that didn't work
  • eVolvedBrad
    eVolvedBrad
    Soul Shriven
    same here
  • a0neknightstand
    a0neknightstand
    Soul Shriven
  • jjxipionero
    jjxipionero
    Soul Shriven
    Please fix it as soon as possible... I'm so disappointed with this..
  • makgun
    makgun
    Soul Shriven
    Same lol glad I'm not alone
  • MiskyBoyy
    MiskyBoyy
    Yes I am also having the same problem. No Imperial DLC or Explorers pack DLC. Also, I purchased 1 month ESO Plus and have yet to receive my crowns & access to the DLC from that. ZOS told me on Reddit however that it could take up to 24 hours for my crowns etc. to come through and they're looking into it.
  • ry2k08
    ry2k08
    Soul Shriven
    Is it because of game sharing on consoles? if thats true then how can you buy it again from the xbox store? It says install.
  • Samagaz
    Samagaz
    Soul Shriven
    Same here imperial pacj and explorer pack not working at all
  • ZOS_UlyssesW
    ZOS_UlyssesW
    ✭✭✭
    Hi, all.
    We are closing this thread because there is already a thread about this issue. Keeping threads consolidated allows us to help players more efficiently and facilitates the visibility of different issues. We encourage you to head to that thread to continue your discussion.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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