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· [IN PROGRESS] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
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request for in-game help(SOLVED)
melodeath
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hello
this morning i was stealing items in the castle of king emeric and all of a sudden i got a loading screen and fell through the ground.
i cant teleport or /stuck and relogging doesnt help either. ive mad a bug report and asked for costumer support but its been almost a whole day olready and i would like to play that character. (miss metal) on Eu server.
i'm falling in a place called "clean test" and i cant log in on that character.
greets
Edited by melodeath on April 28, 2015 8:31PM this morning i was stealing items in the castle of king emeric and all of a sudden i got a loading screen and fell through the ground.
i cant teleport or /stuck and relogging doesnt help either. ive mad a bug report and asked for costumer support but its been almost a whole day olready and i would like to play that character. (miss metal) on Eu server.
i'm falling in a place called "clean test" and i cant log in on that character.
greets
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Glierhuin✭✭✭Tried entering a Cyrodiil Campaign if your character is above level 10?I have approximate knowledge of many things.0 -
melodeath✭✭✭tried it but i couldnt log in on that char anymore as it gives an errorEdited by melodeath on April 28, 2015 6:17PM0
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ZOS_GaryA✭✭✭✭✭Hey there @melodeath,
Have you submitted a ticket for this issue just yet? If so, do you happen to have the number handy?
If not, what is the character's name that is stuck?0 -
melodeath✭✭✭i made a ticket but cant find the nr of it anywhere. name is Miss metal on eu server Ebonheart pact0
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ZOS_GaryA✭✭✭✭✭Hey there @melodeath,
We conferred with a member of our support team and your character should now be in a safe location (well, as safe as Coldharbour can be). Let us know if you still have trouble logging in!0