Unexpected internal error

X_NOVIA_X

Is anybody else getting a log in error on console saying unexoected internal error has occurred? I get kicked back to starting menu (xbone)

Conquers

PS4...yup

kcappy

PS4 Same

GossiTheDog

The servers haven't gone live. It was same error before launch time.

ZOS_JessicaFolsom

Confirmed, 404 and 405 errors. We're looking into it right now.

kcappy

DOH ZOS........ SO much for leaving new players with a good impression.......

X_NOVIA_X

GossiTheDog wrote: »

The servers haven't gone live. It was same error before launch time.

Not for me. Before it plainly said servers are under maintenance. Now it's saying unexoected internal error, but hanks ZOS Jess for looking into it!

KrisButtar

I'm getting it as well on PS4. I know I'm in Canada but I can't even sign into the beta as the USA like the email suggests as I get a failed before I can make any adjustments

GossiTheDog

Tnoviaub17_ESO wrote: »

GossiTheDog wrote: »

The servers haven't gone live. It was same error before launch time.

Not for me. Before it plainly said servers are under maintenance. Now it's saying unexoected internal error, but hanks ZOS Jess for looking into it!

Yeah, apologies - I'm getting internal error now on XB1. Looking at the streams it looks like nobody got in as it just doesn't work.

riverdragon72

KrisButtar

unable to connect to PSN please verify your connected to PSN and try again. umm I'm signed in what else do I need to do

SCarverOrne

Same error on Xbox One.

X_NOVIA_X

Well I'm happy a mod replied, so we know they are working On it. I've been patient for over a year, so a little longer won't kill me. Gives me time to decide on a class. Thinking nightblade. I'm a huge elder scrolls fan, but never played ESO as macs don't exactly run games very well at all. If you guys on xb1 have mics we should party up and start going to work. It just so happens I had to take paid vaca days before they were reset, so I took the 4 days off for the beta

X_NOVIA_X

ZOS_JessicaFolsom wrote: »

Confirmed, 404 and 405 errors. We're looking into it right now.

Thanks for the swift reply! Would appreciate an update or something of the sort when you guys have any news

KrisButtar

I don't have permission to the above link

Welcome ESOTU console beta players! Please post your feedback and bug reports in the Console Beta forum area: http://forums.elderscrollsonline.com/en/categories/beta-discussion

kcappy

I get same permission refused message.

GossiTheDog

The beta forum isn't available yet.

X_NOVIA_X

The forum will go live as soon as last key batches have been sent!

gradius_ESO

I think you need to have your account linked to get permission , but since all of us are getting log in errors before we are give the chance to link were SOL.

Nerio

kcappy wrote: »

DOH ZOS........ SO much for leaving new players with a good impression.......

Beta is Beta

kcappy

I was able to link my PS4 account. Hit login and get internal error message still.

X_NOVIA_X

IM IN

bat1812ub17_ESO

kcappy wrote: »

I was able to link my PS4 account. Hit login and get internal error message still.

^^^^This. Only on Xbox One.

DJSavage31rwb17_ESO

Im in

kcappy

Are you actually playing? And what console, lol?

ZOS_JessicaFolsom

We've resolved the issue resulting in Error 404 and Error 405, and are seeing people logging in on PS4 and Xbox One.

We're still investigating an issue that is producing the following message: "Login Failed – An unexpected internal error has occurred. Please contact customer service at help.elderscrollsonline.com."

kcappy

Maintenance splash screen removed, still get internal error....

bat1812ub17_ESO

I'm curious too. I'm wondering if they got into where they can link accounts, then figured that they were in, not knowing that the error comes after linking accounts now. Either that, or I'm just not very lucky today.

kcappy

Intro movie playing now....on PS4.

DJSavage31rwb17_ESO

im in the actual game, character made and running through the tute section now.
xbone

bat1812ub17_ESO

I'm still getting Login Failed...Unexpected Internal error message after linking my accounts. I even quit and restarted it and still the same error. on Xbox One.