In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
The issues have been resolved, and the ESO Store and Account System are now available. Thank you for your patience!
The issue is resolved, and the North American and European PC/Mac megaservers are now available. Thank you for your patience!

Unexpected internal error

X_NOVIA_X
X_NOVIA_X
✭✭✭
Is anybody else getting a log in error on console saying unexoected internal error has occurred? I get kicked back to starting menu (xbone)
  • Conquers
    Conquers
    ✭✭✭✭
    PS4...yup
    VR 16 Orc Stamina Dragonknight

    We need a loot currency system in this game!
    forums.elderscrollsonline.com/en/discussion/230549/currency-system-for-dungeons#latest
  • kcappy
    kcappy
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    PS4 Same
    Edited by kcappy on April 23, 2015 2:07PM
  • GossiTheDog
    GossiTheDog
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    The servers haven't gone live. It was same error before launch time.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Confirmed, 404 and 405 errors. We're looking into it right now.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • kcappy
    kcappy
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    DOH ZOS........ SO much for leaving new players with a good impression.......
  • X_NOVIA_X
    X_NOVIA_X
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    The servers haven't gone live. It was same error before launch time.

    Not for me. Before it plainly said servers are under maintenance. Now it's saying unexoected internal error, but hanks ZOS Jess for looking into it!
  • KrisButtar
    KrisButtar
    ✭✭✭
    I'm getting it as well on PS4. I know I'm in Canada but I can't even sign into the beta as the USA like the email suggests as I get a failed before I can make any adjustments
  • GossiTheDog
    GossiTheDog
    ✭✭✭✭✭
    The servers haven't gone live. It was same error before launch time.

    Not for me. Before it plainly said servers are under maintenance. Now it's saying unexoected internal error, but hanks ZOS Jess for looking into it!

    Yeah, apologies - I'm getting internal error now on XB1. Looking at the streams it looks like nobody got in as it just doesn't work.

  • riverdragon72
    riverdragon72
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    :D
    Meh...**** it..
  • KrisButtar
    KrisButtar
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    unable to connect to PSN please verify your connected to PSN and try again. umm I'm signed in what else do I need to do
  • SCarverOrne
    SCarverOrne
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    Same error on Xbox One.
  • X_NOVIA_X
    X_NOVIA_X
    ✭✭✭
    Well I'm happy a mod replied, so we know they are working On it. I've been patient for over a year, so a little longer won't kill me. Gives me time to decide on a class. Thinking nightblade. I'm a huge elder scrolls fan, but never played ESO as macs don't exactly run games very well at all. If you guys on xb1 have mics we should party up and start going to work. It just so happens I had to take paid vaca days before they were reset, so I took the 4 days off for the beta :D
  • X_NOVIA_X
    X_NOVIA_X
    ✭✭✭
    Confirmed, 404 and 405 errors. We're looking into it right now.

    Thanks for the swift reply! Would appreciate an update or something of the sort when you guys have any news
  • KrisButtar
    KrisButtar
    ✭✭✭
    I don't have permission to the above link

    Welcome ESOTU console beta players! Please post your feedback and bug reports in the Console Beta forum area: http://forums.elderscrollsonline.com/en/categories/beta-discussion
  • kcappy
    kcappy
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    I get same permission refused message.
  • GossiTheDog
    GossiTheDog
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    The beta forum isn't available yet.
  • X_NOVIA_X
    X_NOVIA_X
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    The forum will go live as soon as last key batches have been sent!
  • gradius_ESO
    gradius_ESO
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    I think you need to have your account linked to get permission , but since all of us are getting log in errors before we are give the chance to link were SOL.
  • Nerio
    Nerio
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    kcappy wrote: »
    DOH ZOS........ SO much for leaving new players with a good impression.......

    Beta is Beta
  • kcappy
    kcappy
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    I was able to link my PS4 account. Hit login and get internal error message still.
  • X_NOVIA_X
    X_NOVIA_X
    ✭✭✭
    IM IN
  • bat1812ub17_ESO
    bat1812ub17_ESO
    Soul Shriven
    kcappy wrote: »
    I was able to link my PS4 account. Hit login and get internal error message still.

    ^^^^This. Only on Xbox One.
  • DJSavage31rwb17_ESO
    DJSavage31rwb17_ESO
    Soul Shriven
    Im in
  • kcappy
    kcappy
    ✭✭✭
    Are you actually playing? And what console, lol?
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    We've resolved the issue resulting in Error 404 and Error 405, and are seeing people logging in on PS4 and Xbox One.

    We're still investigating an issue that is producing the following message: "Login Failed – An unexpected internal error has occurred. Please contact customer service at help.elderscrollsonline.com."
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • kcappy
    kcappy
    ✭✭✭
    Maintenance splash screen removed, still get internal error....
  • bat1812ub17_ESO
    bat1812ub17_ESO
    Soul Shriven
    I'm curious too. I'm wondering if they got into where they can link accounts, then figured that they were in, not knowing that the error comes after linking accounts now. Either that, or I'm just not very lucky today. :)
  • kcappy
    kcappy
    ✭✭✭
    Intro movie playing now....on PS4.
    Edited by kcappy on April 23, 2015 2:57PM
  • DJSavage31rwb17_ESO
    DJSavage31rwb17_ESO
    Soul Shriven
    im in the actual game, character made and running through the tute section now.
    xbone
  • bat1812ub17_ESO
    bat1812ub17_ESO
    Soul Shriven
    I'm still getting Login Failed...Unexpected Internal error message after linking my accounts. I even quit and restarted it and still the same error. on Xbox One.
This discussion has been closed.