why there is a "country limited purchase" error on PS4 transfer console?

everyer

why there is a "country limited purchase" error on PS4 transfer console?
I've played ESO from closed beta and bought the imperial digital edition on PC and spent lots of money on subscription. I also wait for PS4 version for a long time. So it is happy for me to receive the email that I can buy the digital transfer console. However.... I dont know why most of the people only can see XboxOne version purchase page? Why there is a [country limited purchase]error for PS4 version?
I think there shouldn't be any limit for country because when I want to buy this service that means I considered I can regist an US PSN account and download the digital version on PS4!
I dont need to really transfer my character into PS4, yes, I think it's unfair for new beginners. But if you ask me to pay another $59 for PS4 version then I would be really hurt.

LorenzoButtigieg

I have the same problem, can only see the XBOX1 and not the PS4 hope they fix this soon. But knowing ZEN the problem will not be solved before the 30 day window.

ZOS_GaryA

Hey there folks,

We just published an article about transfers that addresses this issue, which can be found here. If this doesn't address the question, please let us know and we'll be happy to continue investigating!

LorenzoButtigieg

ZOS_GaryA wrote: »

Hey there folks,

We just published an article about transfers that addresses this issue, which can be found here. If this doesn't address the question, please let us know and we'll be happy to continue investigating!

What the Hell???? Am from Malta using a UK address for play station network.
So one year ago you told me to buy the game and i can transfer to PS4 and you have left this part were i don't get the discount ???
I only got the PC version cause i thought i would have got the PS4 at a discount price and could have transferred my characters. If i knew this i would have never bought the game in the first place nice way to trick your player base.

fromtesonlineb16_ESO

LorenzoButtigieg wrote: »

ZOS_GaryA wrote: »

Hey there folks,

We just published an article about transfers that addresses this issue, which can be found here. If this doesn't address the question, please let us know and we'll be happy to continue investigating!

What the Hell???? Am from Malta using a UK address for play station network.
So one year ago you told me to buy the game and i can transfer to PS4 and you have left this part were i don't get the discount ???
I only got the PC version cause i thought i would have got the PS4 at a discount price and could have transferred my characters. If i knew this i would have never bought the game in the first place nice way to trick your player base.

Yup, ZOS have very carefully failed to mention this little detail in all the PR stuff they've pushed about the console version, meaning many will have been duped like you were.

LorenzoButtigieg

And don't put this on Sony, Zen should have told the European player base about these restrictions before telling people to buy the PC version and then transfer to PS4.
I want my PS4 digital copy at a discount price like everyone else cause there was no information at the time.

everyer

ZOS_GaryA wrote: »

Hey there folks,

We just published an article about transfers that addresses this issue, which can be found here. If this doesn't address the question, please let us know and we'll be happy to continue investigating!

are you ZOE guys really playing PS4? Do you know that people from different countries but games from all over the world and 1.one ps4 can login with different account and save the data. 2.as there are different games in different psn store region and some free games of the psn plus members are different, one player will register different region accounts. 3.you don't even asked me to link my US psn account to ESO account, how do you know we are region limit? You judge this only according to our ESO address? Can you really think of the ps4 players????????????

LorenzoButtigieg

Malta was added by Sony this year in the SCEE Region list and have all the benefits like UK and other countries
But on Zen SCEE Region were not listed

http://playstationmalta.com/maltese-ps-store-faq/

Gogo

LorenzoButtigieg wrote: »

Malta was added by Sony this year in the SCEE Region list and have all the benefits like UK and other countries
But on Zen SCEE Region were not listed

http://playstationmalta.com/maltese-ps-store-faq/

Hope you will fix the SCEE country Region for Malta....I am the member from beta too , and this realy heart...I canceled my Premium 5 min ago ...which will expire in 40 days....so if you wish to get money from me and many Malta premium members ...find solution..

everyer

Hey guys, I've submit the tickets for this issue and sad for now that there is no exactly confirm that "player from unlisted countries but has SCEE/SCEA can buy the console"
There is still [country_limited_purchase] information when you click BUY NOW
https://account.elderscrollsonline.com/store/product/ps4_imperial_transfer

The support team said that:"We are experiencing heavy ticket volumes and are working as quickly as possible to get to everyone"

Well, I just need a confirm that could you please solve this problem before the deadline as you said the console only available before May.9?

If this is really a hard technical problem on solving the region limit on html/js code, as the console buying page is detecting our ESO register region. Could you please help to change/edit my ESO account register country information to US? Now we cant do that edit on our account setting page.

we are eligible for account transfer, and we have SCEE/SCEA PSN account. so please help us.

Gogo

LorenzoButtigieg wrote: »

Malta was added by Sony this year in the SCEE Region list and have all the benefits like UK and other countries
But on Zen SCEE Region were not listed

http://playstationmalta.com/maltese-ps-store-faq/

Please why you do not check with Head office for PlayStation..I am sure this will be short conversation...perhaps this confusion will be solved , we have all legal rights to buy transfer / copy as you see from previews thread.

ZOS_AmeliaR

Hey everyone! We want to provide you with an update on the countries eligible for the PC/Mac transfer to PlayStation 4. We are in the process of adding the following 5 countries and 2 U.S. territories to be eligible to transfer to PlayStation 4:

• Cyprus
• Iceland
• Malta
• Oman
• Slovakia
• Puerto Rico
• Virgin Islands

This update hasn't been made just yet, but we'll make sure to update you all in this thread once it is. Thanks so much for your patience!

everyer

And I'm pretty sure I can download digital edition from US

ZOS_AmeliaR wrote: »

Hey everyone! We want to provide you with an update on the countries eligible for the PC/Mac transfer to PlayStation 4. We are in the process of adding the following 5 countries and 2 U.S. territories to be eligible to transfer to PlayStation 4:

• Cyprus
• Iceland
• Malta
• Oman
• Slovakia
• Puerto Rico
• Virgin Islands

This update hasn't been made just yet, but we'll make sure to update you all in this thread once it is. Thanks so much for your patience!

Thanks. I've solving this problem by change my region to US. Thank you for your great support! And finally I bought the transfer service.

Gogo

ZOS_AmeliaR wrote: »

Hey everyone! We want to provide you with an update on the countries eligible for the PC/Mac transfer to PlayStation 4. We are in the process of adding the following 5 countries and 2 U.S. territories to be eligible to transfer to PlayStation 4:

• Cyprus
• Iceland
• Malta
• Oman
• Slovakia
• Puerto Rico
• Virgin Islands

This update hasn't been made just yet, but we'll make sure to update you all in this thread once it is. Thanks so much for your patience!

I am relay happy to hear such a good news....Great job ...

ZOS_AmeliaR

Hey folks. We want to let you know that the update is complete and residents of the following countries are now able to purchase the transfer to PS4:

• Cyprus
• Iceland
• Malta
• Oman
• Slovakia
• Puerto Rico
• Virgin Islands

Thanks again for your patience regarding this.

LorenzoButtigieg

Thanks for adding Malta