ZOS_TristanK wrote: »Hey, @AureateRN. We know that lag and other performance issues are frustrating and we appreciate your reports. There are two things that we can recommend doing when you lag or other issues. The first is to submit a bug report, because that will transmit a lot of vital information to the development team (like your character's exact location, your server, etc.). In the bug report, it's always good to note what character you were playing, what your character was doing/what was going on around her, and what was happening when you lagged (I got kicked for spam, I couldn't fire abilities, other characters weren't moving, etc.).
The second is to reach out with your game consultant file to our Support Team. They can go through some troubleshooting with you to hopefully improve things.
Again, we know that performance issues are frustrating, and we love getting as much information as possible so that we can really get to the heart of the issue.
All that said, we'd like to remind everyone to keep the Code of Conduct in mind when posting. We know that (especially around performance issues) tempers can flare, but please keep all posts constructive. We recommend using the report feature and the ignore feature on the forums if you feel like things are getting out of line instead of replying in the thread. Thank you.
ZOS_TristanK wrote: »In the bug report, it's always good to note what character you were playing, what your character was doing/what was going on around her, and what was happening when you lagged (I got kicked for spam, I couldn't fire abilities, other characters weren't moving, etc.)..
lordrichter wrote: »Fleshreaper wrote: »
"Massive" was a lot smaller back then.
Seriously, multiplayer online role playing games existed back in the 1980's and 1990's. Some of them pre-date the internet.
I have a beast of a computer I bought 8 months ago. Top o DA line babee! 32 gigs fast ram, Intel i7 chip, 2 nVidia 820ti's (4gig ea) 4ssds ...yada yada...
...never encountered a problem with it Running ESO until v2.0...
...yes, since Monday before last, 5, count em 5, White pop up message- this program has stopped responding...
...but wait!....were not finished... 4 ESO crash notification pop ups...and I've been not hardly playing at all (root canal)...
So did we call Comcast, reboot our modem, check the connection, wear a tin foil hat? Noooo....
Add on folder **swish** onto desktop, voila' no add ons..still hangs up, lags out, unresponsive....hmmm...
Roll back nVidia driver...nobettah...roll back further...AHA! YES we have liftoff...better...not like before the patch but better...
To the OP:
After rolling back to June 2014 nVidia driver
Rerunning nVidia control panel setting up game optimizations (performance)
Checking your power configuration to be high performance
Turning your view distance doooown to say 45 in game
Running the Windows Resource Monitor while playing (you can see ESO draws nearly 2gigs while playing and just grows) to make sure nothing else is hogging stuff.
You should profit
....that is until this game is ummm tweaked, yeah that's it, tweaked by ZOS to run better to be optimized for Intel i7 64b and nVidia...we have to figure it out ourselves. Good luck.....
....and yeah, the syndrome does exist, since patches v2.0.1/2.0.2, I had to turn down my killer system to be stable... For one game.
Woolenthreads wrote: »Hmmmm..... I had this happen once, recently. I thought it was a bug relating to the Guar I was riding down the steps in Coldharbour. However, I had a windowed screen and can offer a lot more information than "The screen went black and I couldn't play".
1. Obviously the sound still works, you can hear everything going on around your character.
2. While the screen is black, in Win8.1 you can still access the taskbar and corner data.
3. You cannot see any other windows that are activated from the taskbar, including Task Manager.
4. You can activate a second session of ESO from the taskbar (though that is obscured too) while the first is active.
5. You cannot close your active session of ESO from the taskbar
6. If the sessions of ESO end, the black obscuration is still active.
7. You can access and use "Metro" from the taskbar (something that Metro is finally useful for!) which means you can log out.
While I accept that this may be a Nvidia specific issue, in that it is clearly something that it is something that endures past killing the ESO session, it is clearly something activated in ESO since I haven't had it happen with Any.Other.Program. (so far). I don't want to suggest that someone has hacked the v1.6 download to add an annoyance app, but it's the only explanation I can see currently. Anyone have another suggestion given the above data?
I had this problem early on after the release of the game. I found out it was that I had a bad module in one of my memory sticks. I removed the bad stick, and the game played fine, even though I was limited to only 4gb of RAM.
I have upgraded back up to 8gb since then, but it did solve the problem.
I have 8 and had no issues during that period, though in fairness I was playing on a different, less nice pc.
I have more pc than the game makes use of which is frustrating, though I'm not starting yet ANOTHER specs thread.
Even my little one upstairs is fine...except for this issue, starting after 1.6/Justice.
coryevans_3b14_ESO wrote: »lordrichter wrote: »Fleshreaper wrote: »
"Massive" was a lot smaller back then.
Seriously, multiplayer online role playing games existed back in the 1980's and 1990's. Some of them pre-date the internet.
I don't think you understand the online part of MMO
Bloodkraft wrote: »This has happened allot to me as well - specially since the champion system and new mounts. I have contacted support and we were unable to track it down - since it's to intermittent. I can play for several hours before it does it or sometimes 5 min - it so random.
I have noticed that it does happen more frequently when i choose to ride my quar versus the imperial horse or when I enter a dungeon. When the black screen happens I can still hear sounds from the game and if I crtl-alt-del, sometimes the screen comes back, most times i have to reload the game. When it happens - it a pain because by time you reload if your stealing yo get caught or sometimes in a dungeon your dead. (I have never seen this bug until the recent updates)
I am on a AMD Radeon card so don't think it's Nvidia specific. However the black screen, with sound still working, does lean towards video card/drivers. Also, with my talks with support, they did say that the new updates 1.6, 2.0, there was some graphic changes.
coryevans_3b14_ESO wrote: »lordrichter wrote: »Fleshreaper wrote: »
"Massive" was a lot smaller back then.
Seriously, multiplayer online role playing games existed back in the 1980's and 1990's. Some of them pre-date the internet.
I don't think you understand the online part of MMO
"In the land of the blind, the one eyed man is king"
There were several dialup services available that provided multiplayer games. Compuserve, Genie, Aol, and probably a few more I'm forgetting.
People were playing mulltiplayer games online simultaneously with hundreds of other players long before everyone had access to the "internet".
Which makes me laugh now, thinking about how ESO struggles with too many players in pvp.
nerevarine1138 wrote: »This is far afield of the OP, but you do realize that AOL, etc. gave you access to the internet, right? Dial-up is still a connection to the internet. So the notion of playing an online multiplayer game before the internet is ridiculous, because there was no way to be "online" in those circumstances.
Woolenthreads wrote: »Hmmmm..... I had this happen once, recently. I thought it was a bug relating to the Guar I was riding down the steps in Coldharbour. However, I had a windowed screen and can offer a lot more information than "The screen went black and I couldn't play".
1. Obviously the sound still works, you can hear everything going on around your character.
2. While the screen is black, in Win8.1 you can still access the taskbar and corner data.
3. You cannot see any other windows that are activated from the taskbar, including Task Manager.
4. You can activate a second session of ESO from the taskbar (though that is obscured too) while the first is active.
5. You cannot close your active session of ESO from the taskbar
6. If the sessions of ESO end, the black obscuration is still active.
7. You can access and use "Metro" from the taskbar (something that Metro is finally useful for!) which means you can log out.
While I accept that this may be a Nvidia specific issue, in that it is clearly something that it is something that endures past killing the ESO session, it is clearly something activated in ESO since I haven't had it happen with Any.Other.Program. (so far). I don't want to suggest that someone has hacked the v1.6 download to add an annoyance app, but it's the only explanation I can see currently. Anyone have another suggestion given the above data?
Thanks. I have plain Win 8
derpsticks wrote: »Happened again:
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: eso.exe
Application Version: 1.0.0.1
Application Timestamp: 5514d8e7
Hang Signature: 2393
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 2393a98cae0c924078eae5d8b1386553
Additional Hang Signature 2: 9771
Additional Hang Signature 3: 9771493052d36ccab6f83a023bcf86f4
Additional Hang Signature 4: 2393
Additional Hang Signature 5: 2393a98cae0c924078eae5d8b1386553
Additional Hang Signature 6: 9771
Additional Hang Signature 7: 9771493052d36ccab6f83a023bcf86f4
Over-clocking your PC can also lead to problems. Get more RAM and launch the game with the .exe file not the ESO Launcher. Only use the ESO Launcher to get the patches.
lordrichter wrote: »Fleshreaper wrote: »
"Massive" was a lot smaller back then.
Seriously, multiplayer online role playing games existed back in the 1980's and 1990's. Some of them pre-date the internet.