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https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
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How does the attach screenshot work when bug reporting?
derpsticks
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Does it attach the last screenshot you took? Or does it take a screenshot when you click the button?
I'm afraid I've been submitting bug reports with terrible screenshots.
I'm afraid I've been submitting bug reports with terrible screenshots.
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aronothub17_ESO✭✭✭i honestly dont know ive always included screens and hoped there was something there.0 -
Xendyn✭✭✭✭✭
✭✭I believe it takes a screenshot when you hit the buttonLag is ruinin' my 'mershun!
A society grows great when old men plant trees whose shade they know they shall never sit in.
There is only one good, knowledge, and one evil, ignorance - Socrates
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PC/NA0 -
derpsticks✭✭✭✭If it takes a screenshot when you hit the button, then it is almost impossible to include the actual bugged content in the shot.4
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UrQuan✭✭✭✭✭
✭✭✭✭✭If you go to the folder where screenshots are saved, you will find that it took a screenshot automatically, and you can take a look to see what exactly ended up in the screenshot.
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Basks-in-the-Sunshine Argonian Temp0 -
Zershar_Vemod✭✭✭✭✭derpsticks wrote: »If it takes a screenshot when you hit the button, then it is almost impossible to include the actual bugged content in the shot.
This.
The most useless CS feature I've seen lol. 100% of the time it never works.
Easier to just have an a simple attachment option.Edited by Zershar_Vemod on March 20, 2015 7:36PMHouse Nyssara (NA)
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Lord_Kreegan✭✭✭✭✭I've taken lots of screenshots solely for the purpose of bug reporting (like when textures fail to load and I'm sitting on my horse on top of a bridge that's not there; or I've entered a Mages guild full of tables, chairs, desks, and NPCs but no wall textures) and usually what is in the screenshot is not the same as what I see on the screen.
You can't take the screenshot right away; you must wait until you're past the first page of the /bug GUI. Then there is a delay before the screenshot is taken. It's not a very good implementation.
If you check the screen capture later, you will also find tht the perspective isn't exactly what you were seeing, but some other camera view.Edited by Lord_Kreegan on March 20, 2015 7:49PM0 -
bethsheba✭✭✭@ZOS_GinaBruno @ZOS_GaryA Is the above true? Is there a correct and incorrect way to submit a screenshot with a ticket?0