GUILD UI BUG. Can't edit roster notes.

Alphashado

We are getting this error message when we attempt to edit roster notes on the guild UI:


This is very disruptive to the process we use while recruiting. Hopefully this issue gets some attention

pvpaddict42

Confirmed. Apparently you can create new guild notes for people that don't already have them, but if you hit the Save button after editing an existing note, you get the error listed above.

ZOS_JessicaFolsom

Thanks for reporting this. Are you two able to confirm if you have any out-of-date addons running or not (just to rule that out.)

Alphashado

ZOS_JessicaFolsom wrote: »

Thanks for reporting this. Are you two able to confirm if you have any out-of-date addons running or not (just to rule that out.)

Doesn't seem to matter. That was the first question I asked while we were discussing the issue in officer's chat, and some had addons running, and some had them all disabled, while everyone was getting the same error regardless. And thank you for the response.

ZOS_JessicaFolsom

Thanks, @Alphashado. We've escalated this for investigation.

Alphashado

ZOS_JessicaFolsom wrote: »

Thanks, @Alphashado. We've escalated this for investigation.

Great

Elder_III

I am in the same guild as Alphashado and I have the exact same problem. I do not have any addons enabled right now either. I submitted a bug report in game, but I thought I should add to this thread as well.

Arezius

Just to hammer it down a bit more, I have the exact same error window when trying to edit my guild note. Disabling my addons was the second thing I did, and resetting all my Controls to default was the first, but I still get the exact same error.



EDIT : if you want to modify it, you can still delete your note first, save, then write it again with your modification, and save. And now it will work. To help in the process, ctrl + A then ctrl + X to both delete and save your previous note. Then create a new note and ctrl + V, then modify it (obvious but it might help some)

Saturn

To further prove this is an issue: I too have the problem, I lead a completely different guild on the NA server called Fire and Ice. I have been asking around, but haven't figured out if other people have the same issue. I do have out of date addons running, but the error message didn't seem to imply that it was an addon at fault since it refers to "EsoUI".

EDIT: I have asked my officers and they report the same issue. UI error blocking them from editing, but they can create new notes.

ZOS_GinaBruno

Just letting you all know that we're working on fixing this, but in the meantime you can try right-clicking the player's name and clicking "Edit Note."

Elder_III

ZOS_GinaBruno wrote: »

Just letting you all know that we're working on fixing this, but in the meantime you can try right-clicking the player's name and clicking "Edit Note."

Thank you Gina, this does work by right clicking the name. Many thanks!