Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
an error has occurred
daolar
✭
today while playing I keep getting alot of "an error has occured" then I get disconnected, and the times I do get it, its when I use/enter doors, or teleporting, didnt have any problems at all last night, is anyone else having this problem now, or is it on my end?
0
-
Kragorn✭✭✭✭✭NVM, I suspect my ISP is having problems ATM.Edited by Kragorn on February 17, 2015 5:57PM0 -
ZOS_AlvinM✭✭Hi @Kragorn, sorry to hear you are having this issue. If the issue persists, please try the following from our knowledge base:
"We recommend players who receive the "An unknown error has occurred" message to completely log out of the game and close their game client.
They can then reopen their launcher and let it patch to install any existing updates. We would also advise the players to open their Game options menu located under the News section of their launcher and to click on the Check for Updates option.
Players who are still receiving the same error message after trying the above steps can also repair their client; the Repair option is also located in the Game Options.
If the above steps do not resolve the error, we recommend contacting our dedicated Customer Support team with a copy of their Game Consultant. More information about how to retrieve it can be found here: https://help.elderscrollsonline.com/app/answers/detail/a_id/6690 . "0