Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Access Code Login

BiigFranks
BiigFranks
Soul Shriven
I bought ESO a day ago, and on trying to login was prompted to enter an access code, which never got sent to my e-mail. I already tried taking off firewall and checking spam, and i also put in a support ticket, yet it takes you guys a number of hours before i get a copy and pasted reply straight from the website. I already tried that, so now I am still unable to play a game I paid for while i wait for a response.

So please, help me find a way to receive an access code so I can actually play this game.
  • ZOS_GaryA
    ZOS_GaryA
    ✭✭✭✭✭
    Hey there @BiigFranks,

    The best way to resolve this issue is to have your account's email address changed, which requires assistance from customer support.

    If the initial steps sent in the CS email do not work, we ask that you reply to that email and request that you receive an account email address change to resolve the issue.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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