We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Can login into the game?

Moridin82
Moridin82
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login server down? cmon first day i can play finally...
Psn Ervik82 Eobonheart Pact
  • Blackmoon777
    Blackmoon777
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    i cant log in (error 201)
  • Maotti
    Maotti
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    I have the exact same issue. My game crashed and now i get "Login failed" when attempting to login.
    PC EU
  • ZOS_GaryA
    ZOS_GaryA
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    Hey there @Moridin82,

    We're taking a look into this right now. Are you attempting to log in to the EU Megaserver?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Homm
    Homm
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    Yep, login to EU megaserver is down.
  • Usara
    Usara
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    Same issue here, EU server (error 201 Login failed)
    What? Lead? Me? No, no, no. No leading. Bad things happen when I lead. We get lost, people die, and the next thing you know I’m stranded somewhere without any pants.

    Usara v531 - Usara2 v322 - Escouade Sauvage - PC - EU - EP

    Usara Den Thasnet - Retainer of House Hlaalu (Dunmer Templar, heal)
    Livia Augustus - Deserter of the Imperial 7th Legion (Imperial DK, tank)
    Aspen Vael - Battlemage of King Casimir III (Breton Sorcerer, tank/dd magicka)
    Caris Vael - Missing Student of the Mage Guild of Shornhelm (Breton NB, dd magicka, vampire)
    Eugene Fitzherbert - Wanted con artist hiding in Wayrest (Imperial Templar, tank/dd magicka)

    Chante-avec-les-escargots - House Hlaalu snail breeder (Argonian NB, tank)
    Ryl Serandas - Mournhold Ordinator (Dunmer DK, dd magicka)
    Dar'Aiean - House Hlaalu Smuggler (Khajiit NB, dd stamina)
    Ferinwe - Alteration Instructor of the Mage Guild of Ebonheart (Altmer Sorcerer, dd magicka, retired)
    Torafhilde Frostdottir - Winterhold Cryomancer (Nord Sorcerer, dd magicka)
    Senecar - Daedra hunter, former Thalmor corps (Altmer Templar, dd magicka)
    Ondres Hlaalu - House Hlaalu Skooma Trader (Dunmer NB, dd magicka)
  • Padhraigh
    Padhraigh
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    You're not alone - I'm having the same problem, starting screen says "Could not retrieve announcements" but I obviously have an active internet connection. It's not a problem with my firewall or antivirus as I've been logged in several times during the day.
    Edited by Padhraigh on January 16, 2015 4:59PM
    PC - EU - EP
    Relic Hunter
    ¯\_(ツ)_/¯
  • meistermeuchler1b16_ESO
    EU Megaserver The exaxt code ist 201(7:4:387:1060)
  • burningcrow
    burningcrow
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    Maybe they are doing a server reboot to fix the lag? Hoping!
  • Padhraigh
    Padhraigh
    ✭✭✭
    +1 EU.
    PC - EU - EP
    Relic Hunter
    ¯\_(ツ)_/¯
  • HansK
    HansK
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    Same problem EU server. In launcher the realm is online.
  • daktary2001
    daktary2001
    ✭✭✭
    +1 EU server
  • Kas
    Kas
    ✭✭✭✭✭
    same problem @EU. More people in our TS with same problem. Those already logged in are fine and playing, though

    PS: client also displays "could not retrieve announcements"
    Edited by Kas on January 16, 2015 5:03PM
    @bbu - AD/EU
    Kasiia - Templar (AR46)
    Kasiir Aberion - Sorc (AR38)
    Dr Kastafari - Warden (~AR31)
    + many others
  • molko5b16_ESO
    molko5b16_ESO
    Soul Shriven
    +1
  • Thavie
    Thavie
    ✭✭✭✭
    Same here EU
    "We grew under a bad sun"
  • peacedi
    peacedi
    Soul Shriven
    yeah... i have the same error EU server... so nice
  • Shreaver
    Shreaver
    Soul Shriven
    Same problem here trying to log into EU ms.
    EU Megaserver
    Shreaver - V11 DragonKnight - Werewolf - Daggerfall Covenant.
    Larial - 24 Sorcerer - Vampire - Daggerfall Covenant.
    | Master Blacksmith | Master Woodworker | Master Clothier | Master Provisioner | Master Alchemist | Master Enchanter |
  • Sharee
    Sharee
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    ✭✭✭✭✭
    The game (EU) downloaded and installed small patch. Following that, i cannot log into the game like described above, cannot retrieve announcements, and error 201(7:4:387:1060)
    Edited by Sharee on January 16, 2015 5:03PM
  • Moridin82
    Moridin82
    ✭✭
    ZOS_GaryA wrote: »
    Hey there @Moridin82,

    We're taking a look into this right now. Are you attempting to log in to the EU Megaserver?[/quote

    Yes please fix this asap finally have time to play the game again.! Thanks
    Psn Ervik82 Eobonheart Pact
  • Harleyquincey
    Harleyquincey
    ✭✭✭
    Same here, EU megaserver. Same is true for two more fellas, just as we were about to do a run through DSA before ESO Live *sniff*
    EU Server
    Clavius Lydoris Probus - Imperial Dragonknight Tank
    Co-Founder of [Black Manticore Brigade]
    Proud member of [Sigma Draconis] and [House Zar]
  • Reremnu
    Reremnu
    ✭✭✭
    Same problem here, EU
  • ForfiniteStories
    ForfiniteStories
    ✭✭✭
    I am having the same issue with the EU server (Error 201 (7:4:387:1060).) I am able to log into the NA server fine though.
  • Duccea
    Duccea
    ✭✭✭
    Same here, unable to log onto the EU server
  • Morathras
    Morathras
    ✭✭✭
    same problem for me
  • CranCat
    CranCat
    here the same, cannot login, I get this error

    201:7:4:387:1060

    I sent a message to the support team but, I'm reading now all of your message and I suspect that will be a really bad week-end...

    I do not regret for monthly fee but, I believe is not fair having a downtime server period included in our monthly counter time... isn't it ?

    *** edit
    all right, I've been maybe a bit rude, sorry for that.
    hope IT guys will fix it sooner, by the way seeing all of these messages, means that game is alive despite all rumors heard in the grapewine, so long live to ESO and let's bring up EU megaserver as soon as possible, thanks!
    :smiley:
    Edited by CranCat on January 16, 2015 5:14PM
  • goffen2
    goffen2
    Soul Shriven
    same here
  • xherics
    xherics
    ✭✭✭
    Same here.
    Guild: HODOR - EU - Ebonheart Pact
    Char: Leliana fxn (Sorc) and Nuria fxn (DK)
    World first Sanctum Ophidia Time trial achievement unlock with my Sorcerer (v1.5.7)
    World second Sanctum Ophidia Hard Mode achievement unlock with my Sorcerer (v1.5.8)
    Pre-nerf Dragonstar Arena Hard Mode Conqueror with my Sorcerer

    "Sorcerer is for me a definition of the highest level of magician, what does not mean pets, but pure magic, pure spells.
    Pure magic from the heart, through the blood, to the last hairbreadth...
    Sorcerer means the highest magic killer with pure magic, not the weakest grandmamma's pet farm."

    11.02.2015 - Magicka Sorcerer RIP - What? Sorcerer and not using spells/magicka?
    19.02.2015 - Sorcerers, we have a new hope!
  • ZOS_MichelleA
    ZOS_MichelleA
    ✭✭✭✭✭
    Hello, everyone. Thank you for reporting this! We are aware of log in issues with the EU megaserver and are currently working on it.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • WolfingHour
    WolfingHour
    ✭✭✭✭
    Usara wrote: »
    Same issue here, EU server (error 201 Login failed)

    Same error.
  • Markuseb17_ESO15
    Error 201. EU server. Provider German Telekom. Everything o.k. until 17:00. Since then only login errors. Tried to repair. Does not change situation.
  • daemonios
    daemonios
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    Can't log in either. EU megaserver.
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