An unzip error occurs when the launcher cannot open or resume a patch that was previously downloading.
Players should try the following steps to resolve this error:
•Close the Launcher.
•Go to the location where "The Elder Scrolls Online" is installed. If they were attempting to patch EU when the error occurred, they should look for "The Elder Scrolls Online EU".
a. This folder is normally at "C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online" or "C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online EU".
•Go into each subfolder (depot, game, vo_xx) and delete any folders that say "patchdata".
a. The launcher might have auto cleaned up this folder.
•Restart the launcher and try to update again.
If the issue persists, contact Customer Support for further assistance. Please include a Host.Developer and Game Consultant file when submitting a ticket.