Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Lost monkey Pet
On day one release I accidently deleted my monkey when recreating my main, this was before all the warning of such an event,
I submitted a ticket back then but it was a pretty busy time for your Support teams and it fell to the way side,
I was reminding of my missing companion when i loaded up pts and it popped up in my mail since it was my first char on that server.
What should i do to get the monkey back?
We have contacted our Customer support team to help you solve your issue.