Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Lost monkey Pet
rkuhnjr_ESO
✭✭
On day one release I accidently deleted my monkey when recreating my main, this was before all the warning of such an event,
I submitted a ticket back then but it was a pretty busy time for your Support teams and it fell to the way side,
I was reminding of my missing companion when i loaded up pts and it popped up in my mail since it was my first char on that server.
What should i do to get the monkey back?
I submitted a ticket back then but it was a pretty busy time for your Support teams and it fell to the way side,
I was reminding of my missing companion when i loaded up pts and it popped up in my mail since it was my first char on that server.
What should i do to get the monkey back?
We have contacted our Customer support team to help you solve your issue.
1
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ZOS_GaryA✭✭✭✭✭Hey there @rkuhnjr_ESO,
We went ahead and created a support ticket for you for this issue. Our support team will be able to take a look into your account, determine your eligibility, and restore the pet. Thanks for your patience!3 -
olsborg✭✭✭✭✭
✭✭✭✭✭@ZOS_GaryA
What about us that deleted the pets due to inventory space?
It would be pretty awesome to get them back and put them into the new collection UI thats coming with 1.6
Merry xmas!
PC EU
PvP only1 -
ZOS_GaryA✭✭✭✭✭Hey there @olsborg,
This definitely would not be outside of the realm of possibility! When the new pet UI comes out and you want your pets back, just send a ticket to CS and let them know the situation. We can verify that the pet was deleted, check your entitlements, and restore them
! 4 -
olsborg✭✭✭✭✭
✭✭✭✭✭Hey there @olsborg,
This definitely would not be outside of the realm of possibility! When the new pet UI comes out and you want your pets back, just send a ticket to CS and let them know the situation. We can verify that the pet was deleted, check your entitlements, and restore them!
Your're my Santa:)
PC EU
PvP only0