Error 3 on Login loading screen

Firellight

I keep getting that error since the update. I login, wait for characters screen to come up, but the error message pops up everytime. What do I do?

ZOS_PierreL

Hello @Firellight,

Were you trying to log in during the maintenance ?
Do you still encounter this issue after installing the new update ?

Firellight

I am on the NA Megaserver, and I am still encountering the error.

ZOS_GaryA

Hey there @Firelight,

Could you please provide a screenshot of the error you're experiencing?

Firellight

ZOS_GaryA wrote: »

Hey there @Firelight,

Could you please provide a screenshot of the error you're experiencing?

During the loading screen everything turns black and the music continues. I can't do anything unless I Ctrl+Alt+Delete. After clicking task manager, that and the crash error appear over the black screen. It all goes away when I click cancel.

Not sure if this has anything to do with the crash, but is my screen supposed to change colours when ESO is active? The colours return to normal after clicking cancel, but if I mouse over the dock during the crash, it's a different colour.

Ryvyr

*Updated*

Through vigorous tests and repairing, the damage from patch seems mitigated or possibly fixed, in regards to inability to progress past launcher post 1.5.2 and its quick patch to follow.

ZOS_GaryA

Hey there @Firellight,

We went ahead and opened a support ticket for you so our stellar Customer Support team can assist you with that error. They will be with you via email shortly. Thanks for your patience!

@Ryvyr, We're glad to hear that you were able to get in! If you experience any other issues, please let us know and we'll be happy to help.

Mudslinger

Att.
ZOS_GaryA , I am having this same exact problem, I get to character screen then try to enter game and get ERROR 3, only happened since the clockwork update

ZOS_Bill

@Mudslinger

If you receive a Fatal Error from the ESO Launcher, you should run a repair on your game files. You can repair the files for The Elder Scrolls Online on your computer by following the steps below.

Repair the ESO Launcher

1. Open The Elder Scrolls Online Launcher by right-clicking on the icon on the desktop and selecting Run as Administrator.
2. Wait for the launcher to open completely.
3. If multiple ESO clients are installed and available through the launcher, make sure you have the correct version highlighted by clicking on it once.
4. Open the Game Options dropdown menu and click on the option for Repair.
5. Allow the launcher to examine all the files for the game. This may take some time.
6. If any files are found to have problems, the launcher will re-download those files.

Delete the ESO Launcher Folder

PC: Go to the Launcher folder and delete it.

• You can find this by default at C:\Program Files (x86)\Zenimax Online\Launcher.

Mac: Open Finder, go to Applications, and then look for and delete the Zenimax Online folder.

• The Launcher folder will be under the main ZOS folder.

Download new ESO Launcher

Once you have deleted the folder, download the ESO Launcher from your account management page here to reinstall it. You can do this by logging in to your account on our website and clicking the Download Game button on the page for your appropriate platform.

If you play on Steam, download a new copy of the game through Steam.

Mudslinger

I run repair , it freezes up at 56% every time

Mudslinger

run as Admin same thing

Mudslinger

just tried the repair eso launcher, did not work

Mudslinger

my error 3 looks exactly as the one above as I sad from the start, I dont know what difference it make , they are the SAME !