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https://forums.elderscrollsonline.com/en/discussion/comment/8100050/#Comment_8100050

Client Fatal Error Code 11

Gildren
Gildren
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Anyone got an idea of how I might fix this? Error Code 11 (if I'm even reading this correctly) is not listed in the above sticky thread. Seems out of place to me since the other error codes are three-digits, but then again, what do I know?

bandicam%25202014-10-30%252020-50-11-883.jpg

I guess I'll check back here in a couple of days
- Gildren Arconess Cissack
  • Ra1ne
    Ra1ne
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    It's a broken/corrupted file

    http://forums.elderscrollsonline.com/discussion/131954/fatal-error-11

    Follow instructions at the bottom of that thread, repair works for some, full re-install for others.
  • ZOS_PierreL
    ZOS_PierreL
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    Hello all,

    The error 11 is normally solved by using the Repair option on the launcher.
    Players can repair the files for The Elder Scrolls Online on their computer by following the steps below:
    • First, start The Elder Scrolls Online launcher by double clicking on the icon on your desktop.
    • Wait for the launcher to finish starting.
    • If multiple ESO clients are installed and available through the launcher, make sure to have the correct version highlighted by clicking on it once.
    • In the middle of the launcher there will be an entry for Game Options next to an icon of a small cog wheel.
    • Open the Game Options dropdown menu and click on the option for Repair.
    • Allow the launcher to examine all the files for the game. This may take some time.
    • If any files are found to have problems, the launcher will re-download those files.

    This should allow you to play the game.

    You can also check if all the updates are correctly installed :
    - Manually update your launcher. Details on how to do this can be found here.

    - If the above step do not resolve your issue, please try the following:
    • Open the game installation directory “Zenimax Online” 
    • Open the folder named “Launcher”
    • Inside the “Launcher” folder, there is a folder named “ProgramData”
    • Delete the “ProgramData” folder
    • Open the launcher and download update
    • Click “Play”

    If none of these options resolve your issue, please contact our Customer Support Team.

    Thank you.
    The Elder Scrolls Online: Tamriel Unlimited Social Team - ZeniMax Online Studios
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    Staff Post
  • altemriel
    altemriel
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    please someone tell me, this is not AGAIN a game breaking bug!!!
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