Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)

Unable to load ESO

Greanis
Greanis
✭✭✭
My friend recently bought the Imperial Edition off Steam about two days ago. Since then he's barely been able to play. When he tries to load up the game he gets to the loading screen then it simply ceases. I was wondering if there is anything he should try to get his game working
  • Seravi
    Seravi
    ✭✭✭✭✭
    CS is probably going to say that your friend needs to submit a ticket so they can help them directly. There are reports they need which are generated from the system the game is installed on.
  • ZOS_PierreL
    ZOS_PierreL
    ✭✭✭✭
    Hello all,

    As @Seravi said, your friend needs to contact our support directly by himself with a Game Consultant File, so that an agent can work with him directly to resolve the problem.

    Thank you.
    The Elder Scrolls Online: Tamriel Unlimited Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
Sign In or Register to comment.