Unable to load ESO

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Greanis
Greanis
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My friend recently bought the Imperial Edition off Steam about two days ago. Since then he's barely been able to play. When he tries to load up the game he gets to the loading screen then it simply ceases. I was wondering if there is anything he should try to get his game working
  • Seravi
    Seravi
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    CS is probably going to say that your friend needs to submit a ticket so they can help them directly. There are reports they need which are generated from the system the game is installed on.
  • ZOS_PierreL
    ZOS_PierreL
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    Hello all,

    As @Seravi said, your friend needs to contact our support directly by himself with a Game Consultant File, so that an agent can work with him directly to resolve the problem.

    Thank you.
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