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Map Closes Immediately After Going On Horse
Kevinmon
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Every time I open my map right after going on my horse, it closes immediately. Happens every time since last patch.
1
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Elsonso✭✭✭✭✭
✭✭✭✭✭Yeah, not normal behavior. I use my map all the time after mounting.
Are you sure you are not accidentally pressing "M" twice?0 -
I have this issue as well. It's not caused by Addons and we are not pressing 'M' twice.
I /bugged it in game.1 -
Elsonso✭✭✭✭✭
✭✭✭✭✭Is this really a serious problem for you?
How long after you are fully mounted does it take before the map does not automatically close after mounting? 1 second? 5 seconds? 10 seconds?0 -
ZOS_GaryA✭✭✭✭✭Hey there folks,
We just checked this out and it's not something that we're experiencing on our end. We'd be happy to work with you to see if we can get it back to a working state!
As someone previously mentioned, please ensure that all add-ons are disabled, then perform a /reloadui. Even if the add-on isn't remotely related to the map, it may be affecting the way the UI works.
If disabling all add-ons doesn't work, the next step is to clear out the usersettings file. Head to My Documents\Elder Scrolls Online\Live and move the Usersettings.txt file to your desktop, then launch the game. This will set your visual settings back to their defaults, and will resolve the issue if add-ons weren't the problem.
If neither of these help, please let us know and we'll be happy to continue working with you.1 -
Kevinmon✭✭✭✭Hey there folks,
We just checked this out and it's not something that we're experiencing on our end. We'd be happy to work with you to see if we can get it back to a working state!
As someone previously mentioned, please ensure that all add-ons are disabled, then perform a /reloadui. Even if the add-on isn't remotely related to the map, it may be affecting the way the UI works.
If disabling all add-ons doesn't work, the next step is to clear out the usersettings file. Head to My Documents\Elder Scrolls Online\Live and move the Usersettings.txt file to your desktop, then launch the game. This will set your visual settings back to their defaults, and will resolve the issue if add-ons weren't the problem.
If neither of these help, please let us know and we'll be happy to continue working with you.
Hi I tried both of those, and it didn't fix it.
To replicate:
Press auto-run button
Press horse mount button
Press map button while getting on horse
Map auto-closes
This behavior did NOT work this way before the last patch.1 -
ZOS_GaryA✭✭✭✭✭Hey there @Kevinmon,
We checked it out a bit further. It seems that any time you transition from being mounted or unmounted, it will close any menu you currently have open, the map included. The map automatically closing occurs when attempting to open the map before the transition completes. If you leave the map or any menu open and press H, it will close.
We'll be sure to submit this feedback to the proper place, and we'll be happy to provide more information once we have it. In the meantime, the automatic closing can be avoided by accessing the map after you've completed mounting your horse. Thanks for your patience.1 -
Heishi✭✭✭✭✭Hey there @Kevinmon,
We checked it out a bit further. It seems that any time you transition from being mounted or unmounted, it will close any menu you currently have open, the map included. The map automatically closing occurs when attempting to open the map before the transition completes. If you leave the map or any menu open and press H, it will close.
We'll be sure to submit this feedback to the proper place, and we'll be happy to provide more information once we have it. In the meantime, the automatic closing can be avoided by accessing the map after you've completed mounting your horse. Thanks for your patience.
This^ Pretty much the extent of what I'm getting. If I hit m to open map while getting onto the horse it closes. It's really not a big concern of mine though. I just wait until fully mounted, problem solved. Or just hit M again.
As for OP's variation of this, I wonder if it's not a lag issue. Animation for getting on horse plays but it doesn't recognize them as on the horse till a moment later. In that case player would experience getting on the horse, hitting m to open map, and having it close when the presumed lag catches up.And so did many brave men, women, and beast fall to the end of Beta, never to be heard from again. All that is left, is whispers of the adventures they had.1 -
Kevinmon✭✭✭✭Hey there @Kevinmon,
We checked it out a bit further. It seems that any time you transition from being mounted or unmounted, it will close any menu you currently have open, the map included. The map automatically closing occurs when attempting to open the map before the transition completes. If you leave the map or any menu open and press H, it will close.
We'll be sure to submit this feedback to the proper place, and we'll be happy to provide more information once we have it. In the meantime, the automatic closing can be avoided by accessing the map after you've completed mounting your horse. Thanks for your patience.
Hi Gary,
Thank you for the great info!
Best regards,
Kevin0
