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https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
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Stuck on loading screen after login

Zlirg49
Zlirg49
Soul Shriven
Hello,

I am currently having problems with getting stuck after I log in. I put in my info and it logs in fine, but then it gets stuck on the loading screen and eventually gives me an error telling me to try again later.

I think it is important to note that I have played this game for my first month. This is my first "paid" month and this only started happening after the initial subscription ran out.

I have tried the repair tool.

Thank you for any help
  • Zlirg49
    Zlirg49
    Soul Shriven
    I just checked my drivers, and those are updated as well.
  • HeroStomp13
    I smell "update" coming lol
    May the Night Mother watch over you.
    I was one of the original "HeroStomp"s my number is 13
  • ZOS_CarolusS
    ZOS_CarolusS
    ✭✭✭
    Hello @Zlirg49,
    this issue is usually related to a few new internal settings we've introduced in the Craglorn-patch. As you have already tried the Repair-Option, we suggest to you the following to resolve this issue:
    1. Navigate to
      NA-Megaserver: C:\Users\Username\My Documents\Elder Scrolls Online\live
      EU-Megaserver: C:\Users\Username\My Documents\Elder Scrolls Online\liveEU
    2. Locate the file UserSettings.txt and open it with Notepad
    3. Locate the following two lines:
      SET RequestedNumJobThreads "-1"
      SET RequestedNumWorkerThreads "-1"
    4. Change these values to:
      SET RequestedNumJobThreads "0"
      SET RequestedNumWorkerThreads "0"
    5. If these lines don't exist in the UserSettings file, simply create them instead
    6. Save the file, and quit Notepad
    7. Restart the launcher and hit Play
    Let us know, if the issue is still persisting afterwards.
    Edited by ZOS_CarolusS on September 5, 2014 5:00AM
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
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  • Zlirg49
    Zlirg49
    Soul Shriven
    This worked! Thank you so much!

    For future reference, I followed the instructions, saved, and restarted and had the same problem. But I went back, hit save again, and restarted again and it did work!
    Thanks so much!
  • slinkybinxb14a_ESO
    I have this issue, I changed the values to "0", worked well the first time. I end up in a 15 minute long loading wait time almost everytime the game updates. :|
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