New Performance (FPS) Issues Hotfix

Elf_Boy

Guys, I think something to look at and really think about is the belief Patch X - Caused the problem.

My apologies but that is very sloppy thinking.

You can safely say you noticed the problem after Patch X.

The second you decide a cause-effect relationship happened most people will stop looking for other reasons and start looking to find ways to justify what they think happened is what really happened.

We all have auto-updates, for windows, Mac OS, and tons of other applications on our systems. Over the last few months AMD and Nvidia have both pushed out driver updates.

When a CPU and/GPU are at less then 100% it is because they are doing all the work they can find OR all the work that is being given to them to do.

Based on OS and many other system factors, chip set, drive type, other processes in memory many things you might not think would cause a problem can.

It may well be the ESO code, I dont know, I am betting no one else in this thread knows as fact either.

The best way to come to a resolution and find the truth (as well as an FPS fix) it to put the Fan-Boy-ism and Ego's aside and be willing to truely look at each and every option that might even possibly just a little bit somehow might be a little responsible.

It is even likely that there is no single thing causing any of these problems, instead two or more little things may be combining in ways that are unique to a given computer.

If you really truly want to start pointing a finger, you need to format your hard drive, install and update your OS and JUST your OS and then install ESO and nothing else. Even then you cant be sure a win or driver update isnt the cause.

alextheforce

Elf_Boy wrote: »

Guys, I think something to look at and really think about is the belief Patch X - Caused the problem.

My apologies but that is very sloppy thinking.

You can safely say you noticed the problem after Patch X.

The second you decide a cause-effect relationship happened most people will stop looking for other reasons and start looking to find ways to justify what they think happened is what really happened.

We all have auto-updates, for windows, Mac OS, and tons of other applications on our systems. Over the last few months AMD and Nvidia have both pushed out driver updates.

When a CPU and/GPU are at less then 100% it is because they are doing all the work they can find OR all the work that is being given to them to do.

Based on OS and many other system factors, chip set, drive type, other processes in memory many things you might not think would cause a problem can.

It may well be the ESO code, I dont know, I am betting no one else in this thread knows as fact either.

The best way to come to a resolution and find the truth (as well as an FPS fix) it to put the Fan-Boy-ism and Ego's aside and be willing to truely look at each and every option that might even possibly just a little bit somehow might be a little responsible.

It is even likely that there is no single thing causing any of these problems, instead two or more little things may be combining in ways that are unique to a given computer.

If you really truly want to start pointing a finger, you need to format your hard drive, install and update your OS and JUST your OS and then install ESO and nothing else. Even then you cant be sure a win or driver update isnt the cause.

I wrote in my previous post, I bought a new pc, I installed only ESO , to take a test. He went to 20 FPS in Cyrodiil.

It is possible that before the patch 1.2.3, with a much less powerful pc, go to 60 fps?

If there is to point the finger, point it's on this update, I don't think that coincide perfectly with the updates of OS or otherwise driver....

Elf_Boy

alextheforce wrote: »

Elf_Boy wrote: »

Guys, I think something to look at and really think about is the belief Patch X - Caused the problem.



If there is to point the finger, point it's on this update, I don't think that coincide perfectly with the updates of OS or otherwise driver....

Tell me what brand computer did you purchase?

What are the specs.

Really truly, this computer has no other thing on it except win and eso?

How do you know that the pre-installed drivers are current?

Are you aware pretty much all new computers come chock full of bloat ware?

GTech_1

@Elf_Boy‌
It would help if you read the thread before making assumptions about faulty hardware, drivers, OS patches, etc.
Here is the official post from earlier in this thread confirming that it is, indeed, ESO code causing the issues:

ZOS_JessicaFolsom wrote: »

We at ZOS are constantly looking at ways to enhance security for The Elder Scrolls Online, especially when it comes to combating bots, cheaters, and spammers. We do so in an effort to maintain as fair and high quality a gameplay experience as possible for our players. In a recent round of client security enhancements, we made a change that interacted with some of the client’s gameplay systems in a way we didn’t anticipate. Specifically, this had to do with resource contention (when two or more threads of execution are trying to simultaneously access the same data) that could occur when performing certain security checks from multiple threads at the same time. Certain high-load combat scenarios are where you were most likely to encounter the issue.

Today’s hotfix included performance enhancements to these security measures that made improvements in average frames-per-second as well as frame-time stability. We will continue to monitor how these and other security enhancements effect performance, and will continue to make improvements.

Thanks for your patience and support as we work toward making The Elder Scroll Online the best game it can be!

I can personally confirm that the hotfix Jess mentions did provide *some* relief, but it is far from fixed. The game engines need some *solid* optimization passes before this issue will be solved.

BTW: I appreciate the post they made about this issue. Many other companies would have attempted to deflect, instead of taking responsibility. I can respect their decision on this. It makes it a bit easier to swallow while we wait for a (hopefully) permanent fix.

alextheforce

My pC is an HP

Intel i7 4200U
12 GB Ram
1 TB Storage
Geforce Nvidia 740M 2 GB

So...

My previus was an Acer

Intel I3
8 GB Ram
500 GB Storage
intel HD 4000 Graphics 1GB

(before patch with this PC i was run at 50/60 FPS)

Xexpo

Wait... people are still having FPS issues?

axw_ESO

kaer426 wrote: »

Wait... people are still having FPS issues?

YES!

eventide03b14a_ESO

GTech_1 wrote: »

@Elf_Boy‌
It would help if you read the thread before making assumptions about faulty hardware, drivers, OS patches, etc.
Here is the official post from earlier in this thread confirming that it is, indeed, ESO code causing the issues:

ZOS_JessicaFolsom wrote: »

We at ZOS are constantly looking at ways to enhance security for The Elder Scrolls Online, especially when it comes to combating bots, cheaters, and spammers. We do so in an effort to maintain as fair and high quality a gameplay experience as possible for our players. In a recent round of client security enhancements, we made a change that interacted with some of the client’s gameplay systems in a way we didn’t anticipate. Specifically, this had to do with resource contention (when two or more threads of execution are trying to simultaneously access the same data) that could occur when performing certain security checks from multiple threads at the same time. Certain high-load combat scenarios are where you were most likely to encounter the issue.

Today’s hotfix included performance enhancements to these security measures that made improvements in average frames-per-second as well as frame-time stability. We will continue to monitor how these and other security enhancements effect performance, and will continue to make improvements.

Thanks for your patience and support as we work toward making The Elder Scroll Online the best game it can be!

I can personally confirm that the hotfix Jess mentions did provide *some* relief, but it is far from fixed. The game engines need some *solid* optimization passes before this issue will be solved.

BTW: I appreciate the post they made about this issue. Many other companies would have attempted to deflect, instead of taking responsibility. I can respect their decision on this. It makes it a bit easier to swallow while we wait for a (hopefully) permanent fix.

I played in Cyrodiil the other night and there was a huge improvement. It's still not like it was pre patch but it's definitely better. I was able to participate in large scale PvP for a couple hours. The game mess up a couple times where the entire environment froze and my character was just walking around the battlefield with everyone frozen in place. Other than that it was a lot better.

avonnealzateb14_ESO

Worsening Memory Leaks

At launch was getting 99-100 FPS and uninterrupted gameplay. Now 12-35 FPS after this patch. Computer warnings about memory leak after 4-5 hours of play. Brand new built gaming laptop. This is unacceptable!

Noctisse

Sadly, performance issues have not been fixed for me either...In some zones everything is fine and dandy in spite of heavy player population, in others, like Shadowfen, Rivenspire and certain dungeons, it is hell...

eventide03b14a_ESO

avonnealzateb14_ESO wrote: »

Worsening Memory Leaks

At launch was getting 99-100 FPS and uninterrupted gameplay. Now 12-35 FPS after this patch. Computer warnings about memory leak after 4-5 hours of play. Brand new built gaming laptop. This is unacceptable!

I was in Cyrodiil last night and at one point I was down to 14 FPS. Also not sure if this is a related matter but sometimes my bolt escape stops working. The effect goes off but my character doesn't move forward. Luckily this has only happened outside of combat. Relogging seems to be only fix for this.

Sangeet

Still having fps probs. Before 1.23 everything was good. I7 gtx 770

HeroOfEvbof

I continue to struggle with this fps issue.
Yesterday, I unistalled both client and launcher. I went to a friends house to re-download and install. The download speed was usually over 3 mB/s and spent much of the download at 5 mB/s. This is much better than what I get at home (320 kB/s).
Once the install was complete, I did a very simple test. I teleported to Shornhelm. In Shornhelm my fps was from 8 to 14 fps. I was on Medium graphics with grass on, so I dropped down to minimal. With MINIMAL graphics I was still at 8 fps to 14 fps.
I now know the networking hardware/drivers are fine on my machine. I now now that while my ISP is ***, even with a banging ISP pipe I get the same fps problems.
So somewhere there is something that kills my fps. Is it on my side? One would think that my machine could handle MINIMAL graphics. I didnt see a change in performance between medium and minimal anyways.
What is it about me and some portion of the eso population that we have this problem? What is the common thread? What can we turn off to fix this?

eventide03b14a_ESO

HeroOfEvbof wrote: »

I continue to struggle with this fps issue.
Yesterday, I unistalled both client and launcher. I went to a friends house to re-download and install. The download speed was usually over 3 mB/s and spent much of the download at 5 mB/s. This is much better than what I get at home (320 kB/s).
Once the install was complete, I did a very simple test. I teleported to Shornhelm. In Shornhelm my fps was from 8 to 14 fps. I was on Medium graphics with grass on, so I dropped down to minimal. With MINIMAL graphics I was still at 8 fps to 14 fps.
I now know the networking hardware/drivers are fine on my machine. I now now that while my ISP is ***, even with a banging ISP pipe I get the same fps problems.
So somewhere there is something that kills my fps. Is it on my side? One would think that my machine could handle MINIMAL graphics. I didnt see a change in performance between medium and minimal anyways.
What is it about me and some portion of the eso population that we have this problem? What is the common thread? What can we turn off to fix this?

There is nothing you can do but wait for the bug to be fixed. This is not an issue with your hardware it's an issue with the game.

SamWale

Ongoing problem for me too.

8-core Mac Pro with 20GB RAM and a GTX 660.

I've had to disable hyperthreading to prevent stuttering, but still getting no more than 25-30 FPS in most areas and around 15 FPS in towns and cities.

Frame rate is the same on Low-Medium graphics as it is on Ultra, so definitely not a GPU issue.

CPUs are running at less than 10% (over 90% idle) so clearly not being used at full potential!

Mortalio

The problem is ongoing and it is strangly that Despite what i change i do in the graphical settings help. Turning of all lights and effects give no more or less fps getting 20-35 fps outside hubs and 5 - 20 in hubs. I actually get more fps with
shadows on high than without. Before patch i had solid 60 fps outside hubs and 35-50 in hubs. Can only hope for a fix is getting tad bit of tiresome

Krinaman

Like others I get the same FPS with all settings maxed or all min. CPU barely used. GPU never goes above 50% on max settings.

Elf_Boy

GTech_1 wrote: »

@Elf_Boy‌
It would help if you read the thread before making assumptions about faulty hardware, drivers, OS patches, etc.
Here is the official post from earlier in this thread confirming that it is, indeed, ESO code causing the issues:

I think it is pretty clear you did not read or understand my post.

I never did once 'blame' anything. I said keep an open mind. Further, just because one possible explanation has been found does not mean there is not also an additional issue or issues to be found.

Dont make assumptions and dont lock your mind on any one cause.

Just because a computer is brand new does not mean is has the correct chip-set drivers, current vid/sound driver or anything else.

Look at the whole picture and check everything.

Lastly try not to take things personal, then your be spending your time trying to justify why your right and not spending your time looking for a solution.

GTech_1

Elf_Boy wrote: »

GTech_1 wrote: »

@Elf_Boy‌
It would help if you read the thread before making assumptions about faulty hardware, drivers, OS patches, etc.
Here is the official post from earlier in this thread confirming that it is, indeed, ESO code causing the issues:

... Lastly try not to take things personal, then your be spending your time trying to justify why your right and not spending your time looking for a solution.

You are gonna want to take your own advice here.

ZOS has already taken responsibility for the issues, and they are working on a fix. This is a moot point.

If you want to imagine and invent different causes, be my guest. Just don't be surprised if others don't take you seriously.
Plainly stated, you are uninformed on the topic. I was simply doing what I could to change that by showing you the official statement.

In the future, I would recommend taking some time to read about the issue before posting on the topic in order to avoid proliferating flawed information.

Lastly, on the idea of keeping an open mind:
I kept an open mind, and found the facts. Then I stated them with the purpose of informing you.
Your choice to reject the statement, and explanation, of Zenimax is your call. However, it does indicate that your own mind is indeed closed. Even to the proven, and cited facts.

TheDodsons

GTech_1 wrote: »

You are gonna want to take your own advice here.

ZOS has already taken responsibility for the issues, and they are working on a fix. This is a moot point.

If you want to imagine and invent different causes, be my guest. Just don't be surprised if others don't take you seriously.
Plainly stated, you are uninformed on the topic. I was simply doing what I could to change that by showing you the official statement.

In the future, I would recommend taking some time to read about the issue before posting on the topic in order to avoid proliferating flawed information.

Lastly, on the idea of keeping an open mind:
I kept an open mind, and found the facts. Then I stated them with the purpose of informing you.
Your choice to reject the statement, and explanation, of Zenimax is your call. However, it does indicate that your own mind is indeed closed. Even to the proven, and cited facts.

Actually, I think you are missing his point. He is pointing out that "Lag" and low FPS can be caused by many different things. Just because there is a flaw with Zenimax's code, does not mean that you are affected by it. In fact, I have not had any Lag issues until the Hot Fixes went in, even after the update. While Zenimax has owned up to an issue, it may not be the ONLY thing affecting everyone. His point is to not rely SOLELY on Zenimax for a solution, as they may fix the issue and you still might have lag.

I know several people who constantly complained of lag, pre-patch, when I had none. They are now complaining and blaming Zenimax for lag post-patch, when it is likely their system. This does not apply to all, or even most, of the people here, but it is important to remember that Lag is symptom of several problems, so don't assume that if you still have lag after a how fix, that the issues isn't fixed until you double check other issues. (Like if I leave outlook open too long I will start to get lag)

Just to reiterate, I did not have lag issues until AFTER they started trying to fix them. However, It may be the system updates that ran on the same night the first hot fix went in.

eventide03b14a_ESO

TheDodsons wrote: »

GTech_1 wrote: »

You are gonna want to take your own advice here.

ZOS has already taken responsibility for the issues, and they are working on a fix. This is a moot point.

If you want to imagine and invent different causes, be my guest. Just don't be surprised if others don't take you seriously.
Plainly stated, you are uninformed on the topic. I was simply doing what I could to change that by showing you the official statement.

In the future, I would recommend taking some time to read about the issue before posting on the topic in order to avoid proliferating flawed information.

Lastly, on the idea of keeping an open mind:
I kept an open mind, and found the facts. Then I stated them with the purpose of informing you.
Your choice to reject the statement, and explanation, of Zenimax is your call. However, it does indicate that your own mind is indeed closed. Even to the proven, and cited facts.

Actually, I think you are missing his point. He is pointing out that "Lag" and low FPS can be caused by many different things. Just because there is a flaw with Zenimax's code, does not mean that you are affected by it. In fact, I have not had any Lag issues until the Hot Fixes went in, even after the update. While Zenimax has owned up to an issue, it may not be the ONLY thing affecting everyone. His point is to not rely SOLELY on Zenimax for a solution, as they may fix the issue and you still might have lag.

I know several people who constantly complained of lag, pre-patch, when I had none. They are now complaining and blaming Zenimax for lag post-patch, when it is likely their system. This does not apply to all, or even most, of the people here, but it is important to remember that Lag is symptom of several problems, so don't assume that if you still have lag after a how fix, that the issues isn't fixed until you double check other issues. (Like if I leave outlook open too long I will start to get lag)

Just to reiterate, I did not have lag issues until AFTER they started trying to fix them. However, It may be the system updates that ran on the same night the first hot fix went in.

At this point I would just stop. Yeah lag is caused by different things. This is not news. This thread is about a specific issue involving FPS. We should just assume that people posting in here are experiencing it for that reason. If someone says "I have been experiencing pre patch"then sure look into other reasons. It helps no one to try to explain it away as something else and give ZOS excuses when we are attempting to report it to them and voice our concerns.

GTech_1

TheDodsons wrote: »

GTech_1 wrote: »

You are gonna want to take your own advice here.

ZOS has already taken responsibility for the issues, and they are working on a fix. This is a moot point.

If you want to imagine and invent different causes, be my guest. Just don't be surprised if others don't take you seriously.
Plainly stated, you are uninformed on the topic. I was simply doing what I could to change that by showing you the official statement.

In the future, I would recommend taking some time to read about the issue before posting on the topic in order to avoid proliferating flawed information.

Lastly, on the idea of keeping an open mind:
I kept an open mind, and found the facts. Then I stated them with the purpose of informing you.
Your choice to reject the statement, and explanation, of Zenimax is your call. However, it does indicate that your own mind is indeed closed. Even to the proven, and cited facts.

Actually, I think you are missing his point.

His overarching point was "keep an open mind". I addressed that in the post you quoted.
As for other points Elf_Boy made, I feel no need to address them. They are moot. Also, please do remember that this is the guy who stated above:

Elf_Boy wrote: »

... If you really truly want to start pointing a finger, you need to format your hard drive, install and update your OS and JUST your OS and then install ESO and nothing else. Even then you cant be sure a win or driver update isnt the cause.

Bollocks.
I have over 20 years of experience working on PCs.
Never has a programming error been solved by formatting a drive.
Never has a programming error been solved by driver updates, hardware replacements, re-configurations or anything of the sort.
His statement above is akin to saying: "Oh, the car needs a tune-up? ... I park it in the garage, so I guess it is time to ... Burn the house down and build a new one from scratch!" It literally makes no sense at all.
This telling example of uninformed "quasi-tech support" is one of the reasons why he has zero credibility in my book.

Tech is not some mysterious puzzle, and guessing is never the answer.
This isn't "imagination-land".
Zenimax has taken responsibility for the issue. Give them some time to fix it.
Do Try to be patient.
Do NOT format your drive. Do NOT change out your hardware. This is Not a hardware issue.

Mojomonkeyman

Was there some hidden changes again? Right after the hotfix I could play almost flawlessly, but now AB EU is lagging like crazy even in the early morning hours...

Less fps issues, but 10x the lag is not helping much. Any updates?

rich_nicholsonb16_ESO

So when can we have our servers back to the same standard they were at before that patch? Lag is getting worse and making the game unplayable again. Sometimes if I do shield charge I get stuck in the style animation and can't so anything! This never happened before that patch! It's was all perfect for me

tino.antoninieb17_ESO

Hotfix was solution for my fps problems but since yesterday night i am having fps problems with same magnitude( eu bloodthorn yesterday evening in mass battles i was at 5 fps and day before under same conditions had 30 fps ) Only differnce is that now even on deserted maps i dont have more then 40 fps.

eventide03b14a_ESO

Maybe it's time to lock this thread until the devs update us. At this point it's just become a place where people state the obvious: "I'm getting lag" or they are giving out horrible tech support advice: "reformat your drive".

TheDodsons

I agree, the issue was obviously not resolved, or it was and a new issue has surfaced. Either way, the devs know and are likely working on the next fix. And for the record, I don't think formatting the hard drive was a serious suggestion.

davedesigns

Hey guys I'm playing on an iMac and this seemed to provide a noticeable boost on FPS for me. I was getting 15FPS at 1280x720 resolution, after the fix I got 30-40+ at 1920x1080 -

Mac Low FPS Solution!?!?

However, enemy players still seem to load on screen slowly, and the stuttering framerate still happens sometimes. But at least the entire game isn't running at 15FPS anymore...

Elf_Boy

GTech_1 wrote: »

You are gonna want to take your own advice here.


I have over 20 years of experience working on PCs.
Never has a programming error been solved by formatting a drive.
Never has a programming error been solved by driver updates, hardware replacements, re-configurations or anything of the sort.
His statement above is akin to saying: "Oh, the car needs a tune-up? ... I park it in the garage, so I guess it is time to ... Burn the house down and build a new one from scratch!" It literally makes no sense at all.
This telling example of uninformed "quasi-tech support" is one of the reasons why he has zero credibility in my book.

Never is an pretty strong word.

If we are going to throw things around, I am an IT professional, and have been building computers for more then 20 years and working with and on them for more then 30.

You should probably leave the poor straw man alone too.

Since your quite clearly getting yourself all worked up about this and clearly not understanding what I am and have said, I dont see any point in giving you any more of my time.

ItsRejectz

Still dropping down from 90fps to 15 fps in PvP...having to stay away from groups and keeps just to make it playable