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Game randomly diables my keyboard

cokoko
cokoko
Soul Shriven
I have been having an annoying issue for a while. My character would explore on his merry way and all of a sudden be unable to move at all. I can still use LMB and RMB to attack and block, but cannot move at all with WSAD.

In the beginning I thought it was an issue with the game glitching out and stuff. It fixes itself every time for about 10 minutes every time I restart the game. But it comes back again really quickly. So, when I got extremely tired of this unable to move problem I wanted to send in a bug report. However, it is then I realized that I cannot type at all when my character is stuck. Thus I draw the conclusion that the game disables part of my keyboard when this happens. But I can still use my ESC button. When I tab out of the game I can still type out side of the game in a word file or something. Just not in game. :(

Anyone having a similar issue?
  • isengrimb16_ESO
    isengrimb16_ESO
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    Yes, sometimes the right Ctrl key I use for sneaking turns off; other keys will be fine. I kept thinking my keyboard was going, but tabbing out and trying it with other applications shows it's not the keyboard.

  • Thunderchief
    Thunderchief
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    I figured out what was causing this for me last night. If I am using a heavy attack with resto staff and get knocked down when I get up again I can't walk again unless I hold down the attack button again. As soon as I let go of the attack button I can no longer move using keyboard. I tried many things to fix it but it only went away after I died.
  • Ri_Dariit
    Ri_Dariit
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    This one has a similar problem, noticed on various computers. While submitting bugs, certain letters won't respond by typing, unless you are holding those keys down for a prolonged time. Quite annoying and only during bug submission the problem occurs, so hardware or other issue should be counted out, yes?
    Fusozay Var VarJaji kor nirni. Ri'Dariit ahnurr shir Gouranga an vasa rid-t'har.
  • zgrssd
    zgrssd
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    Quite annoying and only during bug submission the problem occurs, so hardware or other issue should be counted out, yes?
    There are ways to hook into all Keydown events on Windows Level. Both with legal (shortkey programm) and illegal (Keylogger) intents.
    If somebody made a code that runs too long for certain keys in certain configurations this could easily cause the problems you describe.

    Do these different computers have anything in common (same network, no virus protection, similar setup/admin?
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  • cokoko
    cokoko
    Soul Shriven
    Mine occurs whenever the game feels like getting me stuck.....so I'm not sure?
  • nikolaj.lemcheb16_ESO
    nikolaj.lemcheb16_ESO
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    Do any of you use logitech devices? The universal logitech driver tend to conflict with ESO and it can really mess up your system to use a logitech mouse or keyboard with ESO.

    In my case ESO made my logitech driver turn my mouse into a keyboard which then made my keyboard unresponsive or even faulty.

    When I removed the logitech driver and got me a ROG mouse instead all the problems went away.
  • cokoko
    cokoko
    Soul Shriven
    I'm playing on a laptop with a non-logitech mouse. So I don't think that's the issue.
  • kieso
    kieso
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    cast a spell and youll be able to move again.
  • GTech_1
    GTech_1
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    This topic should probably be moved to the Customer Support Forums
    Edited by ZOS_MichelleA on June 23, 2014 9:38AM
  • schroed360
    schroed360
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    Having the same issue and usually in vet dungeon during boss fight ....really annoying. But it sound to me that the matter could be being stun while doing a heavy resto staff attack .
  • isengrimb16_ESO
    isengrimb16_ESO
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    Microsoft mouse, never installed any special drivers. The keyboard came with the machine (Hewlett-Packard).

    Will probably be getting some sort of gaming mouse next week, but the one I kind of had in mind was a Logitech .... :/

  • AlexDougherty
    AlexDougherty
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    Sometimes blocking will turn on my stealth, totally silly, but it hasn't gotten me killed yet. That's the only keyboard related problem I have, well mouse related technically.
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  • Rosveen
    Rosveen
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    I happened to me yesterday. Only the movement keys were disabled, I could still cast spells or roll dodge (action bound to another key, not WSAD). I never had this problem earlier, but I did have a more common one: disabled E and Z keys.

    I use a Logitech mouse. I really hope it's not the drivers... I'm not going to buy another gaming mouse. It wouldn't be worth it anyway, it happened only 3-4 times so it's not the end of the world.
    Edited by Rosveen on June 23, 2014 12:07PM
  • Yam_of_the_Center
    Yam_of_the_Center
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    Don't know if it's this for all, but for some of you it sounds similar:

    http://forums.elderscrollsonline.com/discussion/comment/1003213#Comment_1003213

    The link is directly to the comment with the fix Halrloprillalar found for her particular issue, anyway.
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  • Kwas
    Kwas
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    Similar issue, only affecting the WSAD keys though... I can still sneak, I can still use my spells (even bolt around the place), but just can't move.

    Only happened twice so far, once in Craglorn and once during keep take over (of course, perfect timing)

    Had to re-log both times. (Somehow I managed to bolt away and hide in Cyrodiil...)
  • Rosveen
    Rosveen
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    Don't know if it's this for all, but for some of you it sounds similar:

    http://forums.elderscrollsonline.com/discussion/comment/1003213#Comment_1003213

    The link is directly to the comment with the fix Halrloprillalar found for her particular issue, anyway.
    Interesting. I just started using Fire Rune two days ago. I'll test it if it happens again.
  • cokoko
    cokoko
    Soul Shriven
    I don't have fire rune on my active bar at all though. And I'm getting it during just normal walking around without combat too. :(
  • Lunachik
    Lunachik
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    It happened to me the other night and I do not use fire rune. I do have a Logitech mouse and keyboard, so hmm. I was just in a normal fight and lost all control. I use my middle mouse button for sneak on nightblade, and that was the first to go unresponsive, then everything.
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  • Darzil
    Darzil
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    I had the opposite today. If I used A or D, or cast a spell, I started moving forwards. Wasn't a stuck key, as I had to take an action before it started. Was very odd.
  • Seravi
    Seravi
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    I have this issue as well with my DK and NB. I use a logitech keyboard and mouse but I am using all game default keys. I only use r and l mbuttons and wsad and other default movement keys on the keyboard. I only started having these kinds of issues after 1.1.2. There is a known bug where the 1-5 keys don't work at all, which I have, after 1.1.2 so maybe this is related as well.
  • GTech_1
    GTech_1
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    I have also had this issue recently, but only 2-3 times.
    I run a Razer Naga 2014, a Razer Tartarus, and the Razer Synapse 2.0 software to manage the the keybinds.
    I initially thought that it was the Synapse software causing issues.
    However, my keyboard was also affected, and I do not have this problem in other games, nor any other uses of the Naga, Tartarus, or keyboard.

    This seems to be worthy of investigation by ZOS.
  • Bhozz52
    Bhozz52
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    Same problem occasionally,combat controls, started after last patch. Have to try
    and run like Usain Bolt to survive. :D
    Edited by Bhozz52 on June 24, 2014 8:12AM
  • gladen5rwb17_ESO
    gladen5rwb17_ESO
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    Darzil wrote: »
    I had the opposite today. If I used A or D, or cast a spell, I started moving forwards. Wasn't a stuck key, as I had to take an action before it started. Was very odd.

    I was going to create a new thread, but seems this one may be the place to post.

    I may have the same issue as Darzil here. When running along, if I use W and either of the S, A, D keys at the same time, I keep running and cannot stop. I have to sort of mash the other movement keys to stop running.

    So far this has not happened in a dungeon or instance, only outside.
  • Seravi
    Seravi
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    Ah yes the constant running bug. That one hit me after 1.1.2 as well. I have run off cliffs and died and run into massive mobs of unfriendly and could not fight.
  • sidekick069
    Hit Q no heal.....Hit Q no heal...... Hit Q no heal.......Die .....no heal potions left.Happens all the time.
  • Epona222
    Epona222
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    Seravi wrote: »
    Ah yes the constant running bug. That one hit me after 1.1.2 as well. I have run off cliffs and died and run into massive mobs of unfriendly and could not fight.

    Ahhhhh..... I am kind of glad to hear that it is not just me getting this, was worried I had dropped jam into my new keyboard or something :o
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  • etherin77
    etherin77
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    I know this is an old thread, but I havent found anything else that comes close to the same problem im having

    Ill be walking holding down "w" and then randomly stop, until i release the key and press again, this happens every few meters in game, i can auto run with no problems, but that isnt a viable option in trials.
    I too am using a Logitech keyboard but a diff mouse.

    Also, out of all the games I play requiring WASD eso is the only one to have this issue
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