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Avatar Question

NightDragon
NightDragon
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For some reason when I try to change my avatar pic I see all the pictures and the save button but when I try to select one it does not for some reason. do you have to meet some kind of requirement before you can choose one? I would really like to choose one. If anyone could explain as to why I cant change it I would really like that. Thank you

P.S This has been like this since launch for me but did not bother asking till now.
  • Ragekniv
    Ragekniv
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    You can change your avatar by editing your profile, selecting your favorite avatar from the pool, and then clicking the “save avatar” button on the bottom: http://forums.elderscrollsonline.com/profile/picture
  • NightDragon
    NightDragon
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    I tried but I cant. I click the one I want but all it does is highlight it.
  • IrishGirlGamer
    IrishGirlGamer
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    Appears to be broken for me, too. I just tried to change my avatar and it removed the one I was using and wouldn't let me select another one.
    Valar Morghulis.

    Someday I'm going to put a sword through your eye and out the back of your skull. Arya Stark

    You're going to die tomorrow, Lord Bolton. Sleep well. Sansa Stark

    If you are neutral in situations of injustice, you have chosen the side of the oppressor. Desmond Tutu
  • IrishGirlGamer
    IrishGirlGamer
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    Okay, are you using Internet Explorer? I tried with that and it wouldn't work, but when I tried with Firefox it did.

    I hope that helps.
    Valar Morghulis.

    Someday I'm going to put a sword through your eye and out the back of your skull. Arya Stark

    You're going to die tomorrow, Lord Bolton. Sleep well. Sansa Stark

    If you are neutral in situations of injustice, you have chosen the side of the oppressor. Desmond Tutu
  • Evergnar
    Evergnar
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    Just tried it w/ chrome and it worked. Clicked on avatar, clicked on one I wanted and it was done. Didn't even have to click save.
  • NightDragon
    NightDragon
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    Okay, are you using Internet Explorer? I tried with that and it wouldn't work, but when I tried with Firefox it did.

    I hope that helps.

    yes I do use IE this should be looked into by ZOS so that people that use only IE can change the avatars.

    Update: just tried on chrome and it works. just wish it would work on IE since that's my main that I use. until it gets fixed ill use chrome if I need to change it. Thanks a lot.

    Edited by NightDragon on June 19, 2014 10:56PM
  • ola.wilhelmssonb16_ESO
    I just tried to change my avatar, as well, but it didn't work. I'm using Internet Explorer. So I'd say it's a fair assumption that changing avatar is broken for IE.
    Edit: In my case, the avatar I want, will not even stay highlighted, so I can press "Save Avatar".
    Edited by ola.wilhelmssonb16_ESO on June 20, 2014 6:40AM
  • ZOS_AlanG
    ZOS_AlanG
    admin
    Okay, are you using Internet Explorer? I tried with that and it wouldn't work, but when I tried with Firefox it did.

    I hope that helps.
    We'll escalate this bug, thank you for tracking down the specifics of the problem!

    @basketball_rickyb16_ESO‌, @IrishGirlGamer‌, are you using the latest version of IE?
    Forum Rules | Promoting Constructive Discussion | Code of Conduct | Terms of Service | Help Site

    I’ve moved to a new position and I am no longer active on this forum. For assistance, please check the resources linked above
    Staff Post
  • IrishGirlGamer
    IrishGirlGamer
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    @ZOS_AlanG: I believe I am, as I'm using version 11.0.9600.17126 and update version 11.0.9, and it's set to install updates automatically. :)
    Edited by IrishGirlGamer on June 24, 2014 2:44PM
    Valar Morghulis.

    Someday I'm going to put a sword through your eye and out the back of your skull. Arya Stark

    You're going to die tomorrow, Lord Bolton. Sleep well. Sansa Stark

    If you are neutral in situations of injustice, you have chosen the side of the oppressor. Desmond Tutu
  • NightDragon
    NightDragon
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    ZOS_AlanG wrote: »
    Okay, are you using Internet Explorer? I tried with that and it wouldn't work, but when I tried with Firefox it did.

    I hope that helps.
    We'll escalate this bug, thank you for tracking down the specifics of the problem!

    @basketball_rickyb16_ESO‌, @IrishGirlGamer‌, are you using the latest version of IE?

    I have IE 11 I have not seen anything about IE 12 if anything I always get automatic updates. Also sorry for the late response.
  • Grim13
    Grim13
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    Is nothing simple!?
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