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I cant renew my subscription :(

Phantorang
Phantorang
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1 month ago my sub was automatically paid, no issues at all. 3 weeks ago I wanted to buy more time than the month I already had, so I tried buying some more time, but it didnt work, so after a few tries I gave up and forgot until today... From now on I cant play, and I cant pay either...

Ive done everything to make sure I got a valid card and money on my account, I checked with bank that I got money, more than 10x than I need, I bought some stuff with my card in a grocery store, no problem, and as a final test I bought the latest expansion to TSW (the secret world), to test if it was something wrong with buying stuff via the internet, but I bought it just fine, absolutely no issues.


Now i cant renew my sub in ESO :(

Just says:

The transaction could not be authorized. Please review the information provided and try again or contact your payment provider for additional help.

This sux :(
Fimbulwinter Recruiting true Vikings | Campaigns score | EU PC
  • Fairydragon3
    Fairydragon3
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    hmmmmmm, what kind of card is it, debit, credit, prepaid credit?
    Edited by Fairydragon3 on June 11, 2014 7:02PM
  • Phantorang
    Phantorang
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    normal Visa, got a response from customer service, now I have to wait 48 hours for the failed paying attempts to be cleared, because now its been locked as a transaction that shouldnt be accepted. Reason for this is because my adress is logged slightly different in my european bank than in a US postal system, where it is 5 numbers while my european is 4... thus there are inconsistencies...

    Where can I buy a game time card online, and use it now? Stores are closed here now, its the only way right now.
    Edited by Phantorang on June 11, 2014 7:19PM
    Fimbulwinter Recruiting true Vikings | Campaigns score | EU PC
  • Fairydragon3
    Fairydragon3
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    well i don't know how it is, but I suspect even if you bought online. you would still have to wait for the card to get to you. It wouldn't be a code delivered to your email
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