How much in game warning do you think we should expect from ZOS?

Blackwidow

If you are playing in the game, and the servers are going to be coming down some time in the near future, planned service or not, how much time do you think ZOS should give us as a warning in the game? (if it is possible)

This is not a complaint.

I'm just curious on what you guys think should be normal procedure for the future of ESO.

Blackwidow

1 hour and then a few warnings when it get close to shutdown.

I personally think an hour is fair. That gives you enough chance to finish a dungeon, or to know not to start one up.

Akgurd

1 hour and then a few warnings when it get close to shutdown.

It should be linked with the quest length so I voted for an hour.
As vet quests/trials/dungeons usually takes me more than 15min to finish, current warning doesn't really help me at all.

Blackwidow

1 hour and then a few warnings when it get close to shutdown.

I have to ask.

Anyone who voted for 15 minutes or less, why you would not want the full hour warning.

leandro.800ub17_ESO

15 minute warning like it is now. then 5 min, then 1 min.

The maintenance plans are posted just read them

steveb16_ESO46

1 hour and then a few warnings when it get close to shutdown.

Blackwidow wrote: »

I personally think an hour is fair. That gives you enough chance to finish a dungeon, or to know not to start one up.

Yea. It's not like updating is something you just do on a whim. It must have been known for hours beforehand that this was the plan.

And once you know you should start communicating.

Blackwidow

1 hour and then a few warnings when it get close to shutdown.

leandro.800ub17_ESO wrote: »

The maintenance plans are posted just read them

"If you are playing in the game, and the servers are going to be coming down some time in the near future, planned service or not, how much time do you think ZOS should give us as a warning in the game? (if it is possible)"

anakaki

Other.

Unless it's a hotfix, which ZOS never heard of anyways, a day in advance atleast.

Auralia

Other.

Other as in as soon as it is known to have it at least posted on the launcher first to say, there will be a server shutdown at such and such. I prefer it to be posted on the launcher, so I know whether it's worth logging in or not. Logging in then hit with only 15 mins to play with an in game notice is not enough notice.

Sallakat

15 minute warning like it is now. then 5 min, then 1 min.

15 mins is kinda standard, so it's just fine.

Blackwidow

1 hour and then a few warnings when it get close to shutdown.

anakaki wrote: »

Unless it's a hotfix, which ZOS never heard of anyways, a day in advance atleast.

I was actually going to put a day in the poll, but was afraid of the reaction from some posters.

dbishop

1 hour and then a few warnings when it get close to shutdown.

leandro.800ub17_ESO wrote: »

The maintenance plans are posted just read them

Please link the post that says 6am

Blackwidow

1 hour and then a few warnings when it get close to shutdown.

Sallakat wrote: »

15 mins is kinda standard, so it's just fine.

Actually an hour is standard, if you consider EQ and WoW and the standard. I can't list every MMO and what they do, but most i have played gave a hour at least.

Again, nobody has really answered this, but what would be the downside to a hour warning or better?

Tabbycat

1 hour and then a few warnings when it get close to shutdown.

I think the one hour warning, with 15 minute warnings and then the last 15 minutes you get warnings every 5, and then every 1 until shutdown.

I think that's pretty standard for most MMO's, unless it's an emergency and they have to pull it down immediately.

ttwinklerub17_ESO

15 minute warning like it is now. then 5 min, then 1 min.

I hate being annoyed for 1hr by in-game msg

15 mins is enough to get yourself back to town or get what you need done

Ive had to work around downtimes with more critical things like work projects and deadlines with this stuff happening with mainframes.

the fact remains 15mins is enough to get things settled to some degree

there is no guarantee that you have network service 100% of the time

life happens
things can go wrong
you can lose a router
your computer can hang
your computer NIC card/chip can bug out
your ISP can go (network/cable/DSL modem)
you can lose wifi/cable
your power can go - lightning/storm
your computer can update and reboot

and all without notice and what you cry and swear at them or your cable box or your own computer or even GOD for bringing a storm?

tech rage - life is to short to get hot over stuff

Tosalius

Other.

Other - In game warning doesn't matter to me. They need to follow their own policies and give us a day's notice before with an exact time the server will be brought down. I get length of downtime is a crapshoot, but they have to be able to tell us when they are going to start so we can plan our time around it.

It's called providing a QUALITY service. Right now, they don't provide QUALITY service, just regular plain old service (probably not even with a smile )

Blackwidow

1 hour and then a few warnings when it get close to shutdown.

ttwinklerub17_ESO wrote: »

I hate being annoyed for 1hr by in-game msg

One simple warning bothers you? It bothers you enough so you don't want the rest of the players to get a heads up?

Sorry, but that just seems silly.

the fact remains 15mins is enough to get things settled to some degree

Actually it does not. As already explained, 15 min is not enough if you are already in a dungeon. Also, let's you know to not start one up.

An hour gives you time to finish up a big quest section and plan a good stopping point.

life happens
things can go wrong
you can lose a router
your computer can hang
your computer NIC card/chip can bug out
your ISP can go (network/cable/DSL modem)
you can lose wifi/cable
your power can go - lightning/storm
your computer can update and reboot

and all without notice and what you cry and swear at them or your cable box or your own computer or even GOD for bringing a storm?

Nobody is crying or swearing here. It is a simple question what the normal warning should be if possible.

tech rage - life is to short to get hot over stuff

So, you are arguing with whom about this? What rage? Where are you coming from with this?

wrlifeboil

1 hour and then a few warnings when it get close to shutdown.

anakaki wrote: »

Unless it's a hotfix, which ZOS never heard of anyways, a day in advance atleast.

Eso has had hotfixes. But unlike hotfixes in other mmos that usually only require a < 15 minute server restart, hotfixes in eso take two hours. I think the shortest time they said a hotfix was going to take was 30 minutes but I don't think that one happened as planned.

ozgod22_eso

15 minute warning like it is now. then 5 min, then 1 min.

15 mins is fine and standard in most MMOs. What would be better is to stick to a consistent down time. If it's 8AM EDT then it should be 8AM EDT. Only exceptions being emergencies. If it takes longer I think it would be better to extend the maintenance than to do it earlier. That way people have already made plans for the downtime anyway. People will still QQ no matter what, but downtime extensions are easier to deal with than early downtimes because early ones catch people offguard.

For example, with WoW EVERYONE knows maintenance (on the occasions that they have them, rather than rolling restarts) is on Tuesday mornings 6am US EST. This is posted on Blizzard's website:

"We will be performing scheduled maintenance beginning on Tuesday, May 20th, at 3:00 AM PDT and we expect the service to be available again at approximately 11:00 AM PDT. During this time the game and many web services will be unavailable.

Thank you for your patience."

Now maintenance can be extended due to unforeseen circumstances obviously, but extensions are easier to deal with than early ones.

Blackwidow

1 hour and then a few warnings when it get close to shutdown.

ozgod22_eso wrote: »

15 mins is fine and standard in most MMOs.

No, an hour is standard.

You played WoW, you should know this.

Also, and I guess I need to keep asking, but what is wrong with an hour warning?

SilverWF

1 hour and then a few warnings when it get close to shutdown.

60 min, 30 min, 20 min, 10 min, 5 min, 60 sec countdown

Blackwidow

1 hour and then a few warnings when it get close to shutdown.

SilverWF wrote: »

60 min, 30 min, 20 min, 10 min, 5 min, 60 sec countdown

60 sec countdown? You mean like every second?

Little overkill, yes?

Blackwidow

1 hour and then a few warnings when it get close to shutdown.

dbishop wrote: »

leandro.800ub17_ESO wrote: »

The maintenance plans are posted just read them

Please link the post that says 6am

QFT.

Nox_Aeterna

1 hour and then a few warnings when it get close to shutdown.

To me 15 mins is enough , but that is because i mostly play solo and doing quests.

So i dont really lose anything with this.

Still , having played dungeons in other MMOs , im certain these would help groups get better prepared.