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Login Timeout?

aegixxub17_ESO
aegixxub17_ESO
Soul Shriven
I keep having login timeouts - I was able to login last night, but this afternoon I can't.
  • Okasgtrnub18_ESO
    Okasgtrnub18_ESO
    Soul Shriven
    Welcome to the club, you like a good percentage of others will not be able to play until server reset and that's a maybe. Rest assured zenimax has some of its worst developers not looking into the problem.
  • aegixxub17_ESO
    aegixxub17_ESO
    Soul Shriven
    Is this posted somewhere? I don't seem to see any kind of server status...
  • Okasgtrnub18_ESO
    Okasgtrnub18_ESO
    Soul Shriven
    the server is up, it has nothing to do with you, your account or anything you did. Search for 301 or login timeout, basically all the same thing and make sure you open a ticket so you can be ignored like the rest of us
  • aegixxub17_ESO
    aegixxub17_ESO
    Soul Shriven
    How long does it take to get resolved?
  • Okasgtrnub18_ESO
    Okasgtrnub18_ESO
    Soul Shriven
    It wont be resolved, you are now stuck like a lot of us, paying to not be able to play.
  • Iorail
    Iorail
    ✭✭✭✭
    Welcome to the club, you like a good percentage of others will not be able to play until server reset and that's a maybe. Rest assured zenimax has some of its worst developers not looking into the problem.

    the server is up, it has nothing to do with you, your account or anything you did. Search for 301 or login timeout, basically all the same thing and make sure you open a ticket so you can be ignored like the rest of us

    It wont be resolved, you are now stuck like a lot of us, paying to not be able to play.

    This exactly, not only are we paying to not play, we can't feed the horses, do research or get the hirelings......and OP, don't expect any kind of compensation or free days, cause there will be none.

    140608-014159 - @ZOS_PierreL
    Edited by Iorail on June 9, 2014 12:49AM
  • aegixxub17_ESO
    aegixxub17_ESO
    Soul Shriven
    @ZOS_PierreL‌ -- Can't you comment on my problem, I've sent an email to support, and requested a call, neither of which have happened.
  • ZOS_PierreL
    ZOS_PierreL
    ✭✭✭✭
    @Iorail, your ticket need a reply from you. One of our agent already sent you an answer on 06/08/2014 07:07 PM.

    @aegixxub17_ESO, it appears that you sent us 2 tickets on 06/08/2014. Keep in mind that our support is busy and can't reply to every ticket instantly. We will take care of your ticket as soon as we can.

    Thank you.
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  • Okasgtrnub18_ESO
    Okasgtrnub18_ESO
    Soul Shriven
    @aegixxub17_ESO‌ Basically they will not call you unless they have something to tell you which right now they obviously don't. If you call them they will run through the script and your frustration will only grow.
  • aegixxub17_ESO
    aegixxub17_ESO
    Soul Shriven
    Just spoke with support (I called them instead of waiting on the callback) - went through basic troubleshooting and ultimately they don't have a fix. But, hopefully it will be resolved tomorrow during their normal maintenance. No need to be in panic-mode, bugs happen - as long as they are resolved in a timely manner, I'm not upset.
  • aegixxub17_ESO
    aegixxub17_ESO
    Soul Shriven
    @aegixxub17_ESO, it appears that you sent us 2 tickets on 06/08/2014. Keep in mind that our support is busy and can't reply to every ticket instantly. We will take care of your ticket as soon as we can.

    @ZOS_PierreL‌ - Understood, my only concern was that the web page requesting a callback indicated that the average response time was 1 minute, and an hour later I still had not heard from anyone.
  • Iorail
    Iorail
    ✭✭✭✭
    @ZOS_PierreL - Thanks, I sent a response already.
  • psufan5
    psufan5
    ✭✭✭✭
    I am having this issue as of last night. I cannot log in and its a server issue clearly. What a joke.

    Surgical Incision
    Former Emperor
    USPS4
  • KBKB
    KBKB
    ✭✭✭✭✭
    Fixed mine by deleting, Bethesda.net_Launcher.version in the main directory hope this helps =)
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