Bethesda entrusted to you one of the most sacred gaming IPs of modern times and you've made a complete mockery of it.
The game is plagued by seemingly endless, game-breaking bugs.
Patches are offensively infrequent considering the volume of broken features, and, when a patch does come out, it fixes nothing of importance.
Customer support is abysmal. Every ticket is met with the same limp apology and the hollowed promise of a resolution some time before never.
The main website is not mobile-friendly at all. The forums website is passable at best. The patch notes page is usually outdated with broken links.
In summary, everything you do is terrible. You did not deserve the honor of building this game, and I will never trust your brand ever again.