Zero customer support!

Tavore1138

I don't expect answers from in game reports but when I log a 'proper' ticket outside the game I do - but even though I have what should be a simple to solve but progress blocking problem I can't even get the usual pointless faux RP response let alone something useful.

I am blocked from progress thru VR areas because after having been suggested that dropping a quest would allow me to group I now have no way to regain that quest even going back through the whole chain.

Given this is how we are expected to progress I am now paying for being blocked by bad advice and bad code.

I assume all the CS people are busy being retrained to give BS to console players once they have turned of the PC servers?

ZOS_JasonI

Hey there, @SuraklinPrime‌. We're investigating your ticket, and we'll send you a PM shortly!

Tavore1138

In full & fair disclosure I will confirm I have got a PM from CS, hopefully that will lead somewhere.

Thorntongue

The more I play this game the more I feel my I.Q. lowering. Maybe that's their plan? Once I hit a certain low I.Q. level they will offer me a job.

Tavore1138

And I got a reply from CS... I opened it with trepidation mixed with a dash of hope...

It was utterly useless & essentially told me to look in my Journal or walk around a bit.

This is a response to not being able to re-acquire a key quest & having revisted all the previous quest-givers in the chain except the one who gave this quest in the first place because they are not there!

Hopeless... just hopeless...

Loxy37

Yeah I would say its probably the worse customer services in any mmo that I have had the displeasure of dealing with and they should be ashamed! If they think we are bad then wait until the console crowd get ahold of them.