We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
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https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.
Stuck at the character load screen
I was playing the game just fine (a bit of lag here and there but nothing major) then all of a sudden the player select screen pops up. Since this happened I have been unable to log on. I get to the point of selecting the character and seeing "logging in..... Requesting character load" and it doesn't go past this point.
Any suggestions?
Any suggestions?
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andersan✭✭✭Same issue with my main. I put in a ticket and they told me to lower graphics settings and check addons. I logged into all my alt mules and lowered the settings and checked my addons but I still can't log in.Edited by andersan on May 29, 2014 12:26AM0
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I was on the pvp map when it happened.
We shouldn't have to lower our graphics settings to account for their mistakes. Beta was over almost 2 months ago.
So you were able to log on noob accounts but not your main?0 -
Banono1✭✭It is a problem that just about everyone in PvP is facing.
http://forums.elderscrollsonline.com/discussion/104404/cyrodiil-crashed0 -
Actually I just checked my graphics setting and it has been set to medium this whole time......0
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Infraction✭✭✭No luck, turned off all add ons and lowered setting s to min and still cant load into my main that is stuck in Cyrodill. Im sure its still my computer or ISP though and not the game although I can log in fine on my other characters.0 -
Banono1✭✭Hostel_Striker wrote: »Actually I just checked my graphics setting and it has been set to medium this whole time......
It has nothing to do with you, your settings or your computer. It is 100% on their end.
Everyone in Wabbajack (NA) and maybe all Cyrodiil servers crashed and now can't log into whatever character they have in Cyrodiil.0 -
The Rift crashed while I was playing and I am stuck at character select as well.0
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Oh is that whats going on. Good to know thanks for the heads up.Hostel_Striker wrote: »Actually I just checked my graphics setting and it has been set to medium this whole time......
It has nothing to do with you, your settings or your computer. It is 100% on their end.
Everyone in Wabbajack (NA) and maybe all Cyrodiil servers crashed and now can't log into whatever character they have in Cyrodiil.
This game is awesome don't get me wrong but things like this make me regret paying for 3 months in advance. Now I can't even use my main in the PVE and level it up. BUZZKILL!!!!!
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MegaLampSoul ShrivenSame, also in the Rift. However I can log in to 2 other Alts not in the rift.Edited by MegaLamp on May 29, 2014 1:12AM2
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FymSoul ShrivenSame for me. My main is in Rifton and I can't login on her. My alts are in Davon's Watch and I can login on them.1
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michael.jaumotteub17_ESOSoul ShrivenI'm stuck on loading screens in The Rift also. Got "An unknown error has occured" pop up message and logged me out. This was supposed to be fixed in yesterdays "Hot Fix" but clearly it wasn't. I've had so many issues today (5/28) I can hardly believe it. Please get it under control!!!Edited by michael.jaumotteub17_ESO on May 29, 2014 1:10AM1
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FymSoul ShrivenNow that we have identified the source of the problem, perhaps it will be easier for them to fix it.1
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Salyyn✭✭✭I can't even log into the character selection screen now... What is going on Zeni? Storm causing some issues above central command? =o0 -
So far I don't even see anything on the forum suggesting they know about this issue, or what's being done to fix it.Edited by Hostel_Striker on May 29, 2014 1:43AM0
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Ezrith✭✭✭I tried logging back after watching a movie and stuck at character loading screen also.0 -
KimJasSoul ShrivenI logged out of the Rift 8 hours ago. I just tried to log in and I'm stuck on my mains loading screen also.0 -
PSLAnimal✭✭✭✭Same here. Only my character in the Rift. Submitted a ticket, we'll see.Animal (Ask me what the PSL stands for. Go on. Ask.)
@PSLAnimal on the NA Megaserver
Making people wonder just what the hell is wrong with me since 1961.0 -
Anseis✭haven't played since last night and now i can't login, same issue. logged off in Riften.
Also, can't log in my lvl 3 newbie.Edited by Anseis on May 29, 2014 2:11AM0 -
Castielle✭✭✭Still can't login. Was in Cyrodiil, Wabba, last...
CasJoin the fan-powered community wiki for Elder Scrolls Online.
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Eldon Ring Wiki | Sekiro Wiki | Diablo IV Wiki | Dark Souls 3 Wiki | Diablo 2 Resurrected Wiki | Baldur's Gate 3 Wiki | Monster Hunter Rise Wiki | Dark Souls Wiki | Dark Alliance Wiki | Bloodborne Wiki |0 -
Well, looking up the error code on the post in the customer support thread, it says that connection to the "lobby" has failed. So that means, either there are way too many people trying to connect at the same time (which is highly unlikely considering the number of disgruntled customers who have already un-subbed) or your firewall might be keeping some component of the game from getting through.
Either way hope it gets fixed soon.0 -
ZOS_JordanHmodGreetings all. We are aware of the issue and looking into it.
It is worth noting that those trying to log in to The Rift specifically may be able to do so at this time. However, if you are still having trouble accessing characters in that area, please let us know.
For players having issues trying to access other areas, please stand by for updates as we investigate. Thank you!0 -
Diora✭✭✭I am having trouble logging into my V4 templar in Malabal Tor, as well. my other characters (all lowbies) load fine.0
