Graphics Issue - Invisible Ghosts, Frost Atronachs, Shadow Bats in Wayrest Sewers

Rylana

Since 1.1.2 (not before, this was fine before that patch) I have experienced an ongoing graphical issue in which none of the following entities appear visually in game for me.

- Frost Atronachs
- Any sort of glowing spirit (ghosts, purple spirits of people, projections)
- The shadow bats in the final battle of Wayrest Sewers dungeon (both normal and vet versions)

I can "see" them only by hovering over them and observing their outline (if an attackable entity, it will still show the red or yellow outline), otherwise they are invisible, even when interacting in a talktree. (For example, when you are saving Abnur Tharn from Coldharbor in the level 20 main quest, you see a glowing blue/purple effect but no actual visual of him, I also could not see Mannimarco at the end, just his staff effect and the spawned skeletons)

Steps I have attempted to resolve:
- Changing numerous video settings in game including particle effects slider, texture quality, all the toggles at the top and bottom.
- Restarting the client
- Repairing the game files
- Fully reinstalling the game

What else can I try? Is there a trick or something I have missed? This only happened in 1.1.2. I have no idea what else to do to get these to appear, and it causes some quests/dungeons/situations to be virtually unplayable.

traigusb14_ESO2

This started happening to me today. It was fine when 1.1.2. came out and last night. Logged in this morning and no dice. Went to turn in a quest an couldn't see the NPC ghost (who I saw last night to get quest).

I'll file a bug report later today. Have to hunt up my driver versions etc.

Moonchilde

traigusb14_ESO2 wrote: »

This started happening to me today. It was fine when 1.1.2. came out and last night. Logged in this morning and no dice. Went to turn in a quest an couldn't see the NPC ghost (who I saw last night to get quest).

I'll file a bug report later today. Have to hunt up my driver versions etc.

There is a thread on this issue, with a fix that may work for you:
http://forums.elderscrollsonline.com/discussion/101676/ghost-projection-bug-help/p1

Rylana

Figured this one out (mostly) on my own actually.

The above post gives clues on what i fixed after reverse engineering the whole process.

Basically I use the old Beta client. Back in early beta there was an issue where the game wasnt launching and CTD'd every time after character select when using DirectX11. I switched it to compatibility mode for XP SP3 and completely forgot about that.

Over six months later I find out now that my client was still running in compatibility mode. Didnt even think to check in there.

How I found this was by trying the settings textfile fix in the above linked thread, and it kept resetting back to DX9 and I couldnt figure out why. Then I remembered that DX11 was never reverse compatible with XP, it caused huge problems in another game when it became the industry standard (and moreso when XP stopped being supported earlier this year by microsoft)

So once I switched compatibility mode off, edited the text file as above, and restarted the client/launcher completely, voila, i see ghosts man, i see dead people!

This has also fixed my Cyrodiil artifacting issue (giant opaque blobs over my reticle and compass) and seems to have solved nearly all of my crashes I had been experiencing since launch.

I played for like 6 hours tonight and didnt crash a single time, normally id have had two or three at least.

This is posted here for anyone else experiencing this problem to try.

For Windows 7 users (like me):

1. Navigate to Program Files/Zenimax Online/The Elder Scrolls Online/game/client

2. Right click on ESO (the application file not the manifest file) and select properties

3. Go to compatibility tab and make sure that compatibility mode is unchecked.

4. Navigate to My Documents/Elder Scrolls Online/live and use notepad to open UserSettings.

5. About 2/3 of the way down find a setting that looks like this:

SET GraphicsDriver.7 "D3D11"

6. If it says D3D9, edit that to D3D11 and save the file.

7. Start the game back up, and then shut it down to make sure that text file doesnt change (sometimes the game has to be loaded with new settings and then shut down so it saves them, I have no idea why but it happens to me every time I change Video settings and then the client hangs/crashes/needs to be killed in Task Manager)


Hope this works for you as it did for me =D

Kahlar

OMG!!!! LOVE THE FORUMS!!!!

NO MORE INVISIBLE ENEMIES!!!

UserSetting.txt
switching D3D9 to D3D11 fixed 90% of my graphical issues!
even gave me proper fullscreen with driver side AA, AF, and vsync!
(i also have 'preferexclusivefullscreen' set to '1' ... it is '0' by default)

odd
that game has been running D3D9 for over a month...
no issues till patch 1.1.2.

even more odd:
if there IS options for D3D9 and D3D11...
why is it not in the game menus???